5 • 743 Ratings
🗓️ 3 June 2024
⏱️ 17 minutes
🧾️ Download transcript
Welcome to Loan Officer Freedom, the #1 podcast in the country for loan officers, hosted by Carl White.
In this episode, your hosts, Carl White and Kristin Simpson discuss the importance of loan officers answering their phones promptly to secure leads and close deals successfully.
They highlighted the significance of utilizing answering services, assistants, or pooling resources to ensure all incoming calls are attended to promptly.
They also emphasized the need for loan officers to be proactive in their approach to customer service and lead generation.
Additionally, they touched on the benefits of mortgage coaching programs and the role of mortgage coaches in enhancing loan officer performance.
Don't miss out on valuable insights and actionable advice to take your business to the next level. Answer your phone, step up to the plate, and watch your business thrive!
For more personalized strategies and a 90-day custom plan tailored to your business needs, visit FreedomClubDemo.com to schedule a call with Kristen and Carl.
Schedule a one-on-one free coaching call, click here or visit LoanOfficerStrategyCall.com.
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| 0:00.0 | This loan officer, I'm just going to read it. Is it okay if I just read it? |
| 0:13.3 | Yeah, please. |
| 0:14.2 | Okay. So I had a great meeting with a realtor team. By the way, super cool guy, right, that I'm reading. So I had a great meeting with a realtor team. And so I had a great meeting with a realtor team. By the way, super cool guy, right? |
| 0:21.7 | That I'm reading so I had a great meeting with a realtor team within 24 hours, |
| 0:27.7 | one of them sent me a lead. |
| 0:28.8 | Awesome, right? |
| 0:29.6 | Yeah. |
| 0:30.5 | I was unable to answer the leads call because I was driving, right? |
| 0:34.8 | Good for you, right? |
| 0:35.8 | Safety over, over anything else. But I called |
| 0:38.9 | within 60 minutes. However, I didn't hear back from the lead despite multiple follow-ups. |
| 0:45.3 | I informed the real estate agent, but haven't heard back from the real estate agent either. |
| 0:50.4 | I even tried calling the lead two weeks later, still no good. |
| 0:55.6 | What am I missing? |
| 0:56.9 | Is there something I can do to start a conversation back with the real estate agent? |
| 1:03.3 | Great question. |
| 1:04.7 | Great question. |
| 1:05.6 | We all feel that in our gut. |
| 1:07.6 | Yeah. |
| 1:08.2 | A couple things here. |
| 1:09.4 | So a couple things. |
| 1:11.5 | So first of all, kudos to him for meeting with the agents, having the courage. |
... |
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