How to Build Trust and Repeat Customers Through Integrity
The Chris Harder Show
Chris Harder
4.9 • 1.5K Ratings
🗓️ 26 August 2024
⏱️ 16 minutes
🧾️ Download transcript
Summary
You'll never go wrong by doing the right thing. I know it sounds obvious, but it can be so easy to make choices out of fear or scarcity that aren't in line with this principle. I recently had an interaction with a contractor that reminded me exactly what it means to operate in integrity and do what's best for your customer, even if that means turning down business opportunities in the short term. At the end of the day, doing the right thing is what's going to keep you busy and in business, when other people are wondering where the customers are.
HIGHLIGHTS
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An honest check in - are you doing the right thing for your customers?
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Where (and with WHO) people spend their dollars when times are tough.
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Real-world example of integrity in action and why it pays off.
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The value of playing the long game in your business relationships.
RESOURCES
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Check out upcoming events + Masterminds: chrisharder.me
FOLLOW
Chris: @chriswharder
Frello: @frello_app
Transcript
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| 0:00.0 | When times are tighter, people lack certainty. |
| 0:03.0 | And the only way for somebody to have certainty around you or your product |
| 0:06.3 | is because they've always had such a great experience |
| 0:09.5 | every time with you that you and your history with them is what gives them that certainty. |
| 0:15.6 | Welcome everybody to the Chris Harder show where we are making you |
| 0:23.8 | unapologetic about your pursuit of success. |
| 0:26.3 | Knowing that when good people like you make good money they can then do great |
| 0:30.0 | things. My name is Chris Harder and several times per week I will bring you epic |
| 0:34.1 | guests, solo episodes, and every single tool trick and skill set you need to grow |
| 0:38.6 | your business, grow your money mindset, and to grow your wealth to levels that you have |
| 0:42.4 | never reached before. |
| 0:44.0 | I've ended up in a unique place in life where I've got the experience, the connections, and all of the secrets that it takes to be successful. |
| 0:50.6 | And I'm lifting the curtain to reveal it all to you in an effort to help put you in a position of abundance so great that you can then be as generous as possible. |
| 1:00.0 | So let's lock arms and let's get started. |
| 1:04.0 | Hey everybody, welcome back to the Chris Art Show |
| 1:08.0 | where today I am grateful to be in Riviera Maya |
| 1:11.0 | with my wife celebrating our 19th anniversary. |
| 1:14.8 | It's just hanging out here for like five days. |
| 1:17.3 | The resort is beautiful, the people are so nice. |
| 1:20.3 | Like this place is heaven and it feels so good right now to actually just be |
| 1:25.5 | here chilling and celebrating together and just get catch to breathe there man because we are |
| 1:29.2 | in a busy but blessed season and if you're like why in the world does he tell me this to start this |
... |
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