Learn today how to get people to do what you want them to do. Join Rob today as he discusses the dos and don’ts of managing staff and working alongside people to achieve your end goal. He discusses the importance of keeping your cool, why you should only ever see people as your equal and why you are always a server, never a leader. KEY TAKEAWAYS The first step of getting people to do what you want them to do is to not get annoyed. Annoyance and frustration can often lead to anger. If the anger leaks out onto the person you are trying to get the job done, then they won’t end up getting it done. They may feel berated, angry and disrespected.   Nobody can ever live up to your expectations. Your expectations are based on your morals, values and ethics. People will always leave you disappointed if you expect them to live up to your expectations.   People are only loyal to their values. As soon as you don’t serve their needs they will be gone. You need to ensure that the values of your staff and the people you are trying to influence are getting met. If their needs are getting met, then your needs through them will get met too.   Trust your staff but verify the main details of the metrics you need to run your business. If you trust people too much and don’t do any checks, things may happen that you did not intend to. When you own the business you are responsible for everything, even the things that you’re staff, suppliers and clients do. Their actions represent you and your brand. Full abdication of all responsibility is not an option.   In the world that we live in, there is a hierarchical structure. In reality, we are all equal, no one person is better than another. Seeing life in vertical relationships (e.g having subordinates) means you only ever look up or look down to people. You either overly pedestalize people or overly subordinate people. If you subordinate staff members, they will sense that and will no longer wish to work for you.   Your job is a server, not a leader. You serve your staff members, you work for them. If you do a good job for them, you will gain loyal employees. As one person, you only have 4-7 hours of productive work in you each day. However, if you have 100 staff members and they each put in 5 hours of good work each day, that equals 500 productive hours every day. If you serve your team they will then do good work as a result.   BEST MOMENTS “Never think people are loyal to you, they are not. People are loyal to their own values only.” “You don’t just manage down, you manage up.” “You get the rewards, the recognition, the money the freedom.” “We’re all equal, we just have different jobs.”   [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979 disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com