How the Pentagon Standoff is Shaking Up the Fight for AI Talent
WSJ Tech News Briefing
The Wall Street Journal
4.3 • 1.7K Ratings
🗓️ 13 March 2026
⏱️ 11 minutes
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| 0:00.0 | Welcome to Tech News Briefing. It's Friday, March 13th. I'm Isabel Buscett for the Wall Street Journal. |
| 0:10.0 | Today, we're looking at how AI-generated digital versions of humans are changing the game for market research. |
| 0:18.0 | Companies like CVS say they are using these simulated people to get feedback |
| 0:22.8 | on products and store layouts cheaper and faster than ever before. And then, since OpenAI reached a |
| 0:30.6 | deal with the Pentagon to deploy its AI models in classified settings, at least two of its high-level |
| 0:36.3 | employees have resigned, citing values and |
| 0:38.9 | principles. We're diving into how that's shaping the latest wave of the battle for AI talent. |
| 0:48.7 | But first, the latest job AI is taking over is market research. |
| 0:54.9 | A handful of companies are using AI-generated digital clones of real people to replace the lengthy and expensive process, essentially a shortcut, instead of going the human route. |
| 1:07.2 | It works like this. |
| 1:09.0 | Real people participate in in-depth interviews and share data, including their purchase histories, to train AI agents who then become their digital twins. |
| 1:19.7 | Companies can ask infinite questions of these AI clones, making the work of customer research cheaper and faster. |
| 1:27.3 | But does it really work? |
| 1:28.9 | Wall Street Journal Enterprise Tech reporter Bell Lynn joins us for a breakdown of how it's all going. |
| 1:34.9 | Bell, what kinds of companies are interested in these AI simulated people? |
| 1:39.6 | And what are they doing with them specifically? |
| 1:42.2 | Yeah, so CVS is one example in which they use these AI simulated people for things like |
| 1:47.7 | market research, for getting a better sense of what their customers are thinking and feeling. |
| 1:52.0 | The head of their Enterprise Insights group told me that they discovered that for their pet RX, |
| 1:59.5 | their pet medication, that through talking with their |
| 2:02.7 | AI simulated people, that essentially people don't consider administering pet medicine |
| 2:08.0 | a chore. |
... |
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