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Clear+Vivid with Alan Alda

How the Alda Center Teaches Empathy in Science, and Medicine (Part 3)

Clear+Vivid with Alan Alda

Bobi NYC

Comedy, Society & Culture, Science

4.73.8K Ratings

🗓️ 8 December 2018

⏱️ 42 minutes

🧾️ Download transcript

Summary

The most important time in your life can be those few minutes when you're in the doctors office - this is a critical time for you to tell your story and for your doctor to listen. 80% of correct diagnoses are made when doctors get the whole history from their patients. And the more empathic the communication, the better the diagnosis. In this last episode of our 3-part series, we speak with Dr. Susmita Pati and Dr. Laura Lindenfeld at the Alan Alda Center for Communicating Science at Stony Brook University. Since 2009, the Alda Center has trained more than 12,000 scientists using improv and advanced communication techniques to help them be more empathic and more effective communicators. Dr. Pati has been working with Dr. Lindenfeld and Alan to create a training program for medical communication at the Alda Center. In this episode (part 3 of 3) we further explore the doctor-patient relationship and the efforts doctors are making to be more empathic, both with their patients and with their entire teams.  Support the show: https://www.patreon.com/clearandvivid

Transcript

Click on a timestamp to play from that location

0:00.0

I'm Alan Olava and this is Clear In Vivid, conversations about connecting and communicating.

0:16.0

About ten years ago it seemed to me we could help scientists communicate about their work

0:21.2

in a way that was more clear in vivid.

0:24.1

And if it worked, it could help science thrive and it could help our country thrive.

0:29.1

And so I helped start the all the center for communicating science at Stony Brook University.

0:35.5

It turned out that the tools we were using to get to clear in vivid, like improvisation,

0:41.0

were working so well that before long we were also using the help doctors communicate

0:46.1

with their patients and with one another.

0:48.4

There's a growing need for better communication in medicine.

0:53.1

Sometimes for reasons that I've found surprising.

0:55.8

So I thought the best way to explore that in this episode, the last of our three part

1:00.3

series on communication in medicine, was to talk with Laura Lindinfeld, the director

1:05.2

of the Alde Center, and Shushmeta Patti, the head of our medical division.

1:10.6

There's probably no more important moment in our lives for relating and communicating.

1:15.8

In those few minutes we spend in a doctor's office.

1:19.8

Here's my conversation with Laura and Shushmeta on that critical moment.

1:26.5

This is great because today we have two doctors with us and two completely different kinds

1:32.5

of doctors.

1:33.5

Shushmeta, European pediatrician, right?

1:36.5

And Laura, you're a whole other kind of doctor.

1:39.1

What kind of doctor are you?

1:40.6

I'm a doctor of philosophy.

...

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