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Forbes Daily Briefing

How Small Business Can Survive Google’s AI Overview

Forbes Daily Briefing

Forbes

Careers, Business, News, Entrepreneurship

4.612 Ratings

🗓️ 23 August 2025

⏱️ 5 minutes

🧾️ Download transcript

Summary

Search driven traffic used to deliver visitors and sales. AI is reducing those clicks and businesses that rely on educational content are feeling it first.

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Transcript

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0:00.0

Here's your Forbes Daily Briefing for Saturday, August 23rd.

0:05.0

Today on Forbes, how small business can survive Google's AI overview.

0:11.0

For years, the formula for online business success was simple.

0:16.0

Climb the search rankings in Google and or shell out for ads on the dominant search site to drive traffic.

0:22.3

But Google's AI overviews rolled out in May 24 are dramatically cutting clicks to websites

0:28.4

by delivering answers instead of links at the top of the search page.

0:33.9

Knowledge-driven businesses, like consultancies, publishers, and e-learning platforms,

0:38.3

have felt it first. Local outfits, think diners, plumbers, or carpenters, have

0:44.3

mostly yet to feel the pain as their customers arrive through location-based searches.

0:49.3

But time is running short for them, too, warns search engine optimization, or SEO, consultants

0:55.5

who work with small businesses.

0:58.0

Internet veteran Andrew Shotland, who founded local SEO guide way back in 2006, says he's

1:04.4

already seeing the hit on small businesses that have relied on educational content to bring

1:09.3

prospective customers to their websites.

1:12.0

He points to a law firm client that has traditionally gotten heavy traffic from queries like,

1:16.2

quote, is Karsak's legal in Alabama? Google that question today, and you're likely to get an

1:22.2

AI overview that discusses public lewdness under Alabama Code Title 13A and Class C misdemeanors,

1:28.8

with attribution, perhaps, to Fine Law and Justia Law.

1:33.2

While that sort of overview doesn't produce much traffic for Fine Law and Justia,

1:37.4

it is reduced the clicks shotland's client is getting, even though it still turns up in the

1:41.6

search results. Those missing clicks matter.

1:45.0

Without them, businesses lose a direct connection with potential customers.

...

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