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On Point with Meghna Chakrabarti

How JPMorgan's embrace of AI could change banking for us all

On Point with Meghna Chakrabarti

WBUR

Talk Show, Daily News, News, Npr, On Point, Daily

4.23.5K Ratings

🗓️ 19 November 2025

⏱️ 39 minutes

🧾️ Download transcript

Summary

JPMorgan aims to become the first major bank fully powered by AI. What does that mean for the future of banking?

Transcript

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0:00.0

Shhh, it's all right, love. Go back to sleep.

0:05.0

Right now, 84,240 families are raising their children in temporary accommodation, often with dangerous mould.

0:15.0

It's not safe, it's not right, and it's not a home.

0:19.0

Shelter receives thousands of calls for advice and support each year.

0:23.7

With your donation, you could help us answer the next call.

0:27.0

Donate now at shelter.org.uk.

0:31.2

WBUR Podcasts, Boston.

0:38.7

This is on point.

0:40.3

I'm Megacharabardi.

0:41.9

New AI products and strategies are being released at lightning speed.

0:46.8

It was only three years ago that ChatGPT was first released to the public.

0:51.8

Then quickly came AI tools that the public doesn't see but have an impact on everyone.

0:57.6

Things like AI-assisted data processing or even decision-making in the health insurance industry, say.

1:03.8

In fact, I should correct myself, those tools were already at use before the public got access to things like ChatGPT.

1:10.1

And many of those technologies were in the

1:13.1

predictive AI category, which analyzed data to forecast outcomes. Then the game changed again

1:21.6

with the introduction of generative AI, tools that synthesize brand new content, everything from writing to music, to code, to all the AI slop that is sloshing around our digital lives.

1:36.7

Well, now, there's a third wave of AI tools coming. And these are called agentic AI. And to be honest, most of us here had never even

1:48.6

heard of it until just a couple of months ago and for a very specific reason. Now first,

1:54.5

what is agentic AI? Well, IBM defines it as an artificial intelligence system that can accomplish a specific goal with limited supervision.

2:08.4

It consists of AI agents, machine learning models that mimic human decision-making to solve problems in real time.

2:18.8

Okay.

...

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