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TechStuff

How Integrated Technologies and a Startup Mentality are Delivering on the Promise of Omnichannel Retail: A Conversation with Seemantini Godbole

TechStuff

iHeartPodcasts

Technology, News, Tech News

4.31.9K Ratings

🗓️ 19 September 2023

⏱️ 27 minutes

🧾️ Download transcript

Summary

A world where customers can buy everything they want, whenever and wherever they want isn’t 100% there—but it’s pretty close. And perhaps no company has been up for that challenge as much as Lowe’s.

 

In this episode of The Restless Ones, I had the chance to sit down with Seemantini Godbole, EVP and CIO of Lowe’s Companies, Inc., whose early start as an engineer has fueled problem-solving throughout her career. From helping customers prepare for projects via virtual appointments and designs, to making sure their local stores have the physical products needed to complete them, Seemantini is arming Lowe’s teams with the technology solutions to infuse more joy into home improvement without the usual friction.

See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

Hey everyone, welcome to the restless ones, I'm Jonathan Strickland.

0:07.4

As always, my focus is on exploring the intersection of technology and business by having conversations

0:13.2

with the most forward-thinking leaders.

0:16.2

Throughout my career, I've covered everything from massive parallel processing to advanced

0:21.4

robotics, but what truly inspires me are the stories of innovation and transformation.

0:30.6

Today, I have the pleasure of speaking with Samontani Godbole, the chief digital and

0:34.8

information officer at Lowe's.

0:36.7

Samontani's background is in mathematics and engineering, and we hit it off right away.

0:42.5

I quickly learned about both her perspective on technological innovation and on business leadership.

0:48.2

When presented with a challenge, Samontani begins exploring solutions through collaboration

0:53.6

and thinking outside the box, all while maintaining an enthusiasm around her work.

0:58.4

And Samontani has played a pivotal role in guiding decisions and strategies at Lowe's,

1:03.5

as the company has embraced digitalization to improve the experiences of customers,

1:08.4

partners, and associates alike.

1:10.8

But before we dive into all the work she's doing at Lowe's,

1:13.9

I wanted to take a little time to learn more about Samontani herself.

1:21.6

Samontani, thank you so much for joining us on the restless ones.

1:26.0

I'm extremely excited to have this conversation with you today.

1:29.0

Jonathan, great to be here.

1:30.9

I'm really looking forward to this conversation.

1:33.8

Before we jump into all the amazing work done over at Lowe's,

1:36.8

I always like to get to know my guest a little bit better.

...

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