How insurance companies use AI to deny claims

On Point | Podcast

WBUR

Talk Show, Daily News, News, Npr, On Point, Daily

4.2 • 3.5K Ratings

🗓️ 18 December 2024

⏱️ 50 minutes

🔗️ Recording | iTunes | RSS

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Summary

UnitedHealth is facing a class-action lawsuit alleging that the company misused AI to deny specific insurance claims.

The suit raises questions about how health care companies use AI and how it affects the care people receive.

Transcript

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0:00.0	Support for WBUR comes from MathWorks, creator of MATLAB and Simulink Software for technical computing and model-based design.
0:09.0	MathWorks, accelerating the pace of discovery in engineering and science.
0:13.6	Learn more at MathWorks.com.
0:16.2	This episode is brought to you by B-Streamwise.
0:19.1	As we get underway, the stakes couldn't be higher.
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0:35.6	When you watch illegal streams, you risk letting criminals into your laptop or phone,
0:40.5	making it easy to steal from you.
0:42.6	Illegal streams let criminals in.
0:44.7	BeStreamwise.com.
0:46.7	This is on point.
0:48.1	I'm Megna Chakrabardi.
0:50.0	Christine Huberti is an attorney.
0:52.5	She used to work in Wisconsin where she provided free legal assistance to people on Medicare.
0:58.0	In 2019, she noticed something strange.
1:01.7	It was about Medicare Advantage, the Medicare program where people are covered through private insurers instead of directly by the federal government.
	...

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