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The Indicator from Planet Money

How IBM's gamble ushered in the computer age

The Indicator from Planet Money

NPR

Business

4.79.5K Ratings

🗓️ 23 October 2023

⏱️ 9 minutes

🧾️ Download transcript

Summary

In the book of corporate folklore, former IBM CEO Thomas Watson Jr. deserves a special spot. Specifically, the massive gamble he took in 1964 to introduce the System/360, which had the potential to undermine his own company's entire business model. Today on the show, an interview with author Marc Wortman on what Watson Jr.'s decision reveals about the fragile relationship between innovation and destruction.

Marc Wortman is co-author of the new book The Greatest Capitalist Who Ever Lived: Tom Watson, Jr., and the Epic Story of How IBM Created the Digital Age.

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at
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Transcript

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0:00.0

NPR. If it ain't broke, don't fix it. Everybody knows this expression, right? In other words, why mess with success?

0:19.0

But if you look at the world at big tech, you often see companies rejecting this philosophy.

0:24.2

Think about how Facebook for a couple years now has been trying to reinvent itself as the

0:28.4

Metaverse company, or Microsoft pivoting to AI, or Twitter turning into X and trying to be the everything app.

0:35.8

If you flipped through the pages of tech industry folklore,

0:39.4

you'd see this philosophy actually goes back decades to the early years of the computer

0:44.4

industry and a company called International Business Machines or just IBM. Now

0:50.5

maybe you've seen this name stuck to a dusty ancient looking computer stuff somewhere in the back of a relative's attic

0:56.8

Well IBM was founded over a century ago in New York

1:00.8

Everything that we take for granted as part of our digital world started there.

1:07.0

Mark Wortman is a journalist and the co-author of a new book called The Greatest Capitalist

1:11.6

who ever lived. Tom Watson Jr. and the epic story of how IBM

1:16.1

created the digital age.

1:18.1

IBM laid the rails for the information technology industry and the future that we now live in.

1:26.0

And Mark argues that those rails can be traced directly to a time about 60 years ago

1:32.0

when IBM CEO essentially scrapped its existing business

1:36.0

and bet the company's future on a new kind of technology that did not even exist yet.

1:43.0

This is the indicator for planet money.

1:45.0

I'm Adrian Ma.

1:46.0

And I'm Wailen Wong.

1:47.0

Long before Apple, Alphabet, and Amazon,

1:50.0

there was IBM.

...

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