How have Airbnb and Booking com Treated Their Hosts During COVID-19 with Moriya Rockman

The Boostly Podcast

Mark Simpson

Marketing, Business

5.0 • 302 Ratings

🗓️ 20 November 2020

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Welcome to Boostly Podcast Season 8 Episode 39. This is a recap of my interview with Moriya Rockman where we talked about how AirBnB and Booking.com treated their hosts during COVID-19. Recording date: Tuesday, 5th May *Please note events and news might have changed since the recording* 01:10 About Moriya 01:40 Moriya's opinion on AirBnb and Booking.com's action 03:40 All about luxury house work 06:00 How Moriya built up partnerships 08:30 Moriya's presentation 13:30 How Moriya is helping luxury property managers 15:20 Quickfire questions • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://BookdirectMap.com • https://Boostly.co.uk/podcast

Transcript

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0:00.0	Go, hello everybody. Thank you for tuning in and joining us this evening. I'm really
0:15.1	excited to talk about this topic because we're going to be covering so many
0:18.0	and tonight's guests. Very kindly brought along a nice little slide show as well.
0:22.4	So we're going to be able to go for a few things, pass on loads of hints and tips.
0:26.0	So let's get started. Before we do get going, please make sure we've got a little like and
0:30.8	comment goal tonight. What I want for everybody to do, I want to get over 30 likes of this post,
0:36.0	this video, this interview. I want to get 30 comments with hashtag book direct because this is
0:40.0	what this podcast series is all been about. This is what these daily live videos are all about,
0:44.0	is to help you increase and get more direct bookings. So this is what I want everybody to do.
0:50.0	Hit that like button, give the thumbs up and in the comments put hashtag book direct.
0:54.2	All right, so let me just bring in today's guest Mariah from Smiling House Mariah. How are we doing?
0:58.6	Thank you very much for joining us. Thank you. So could you please just for everybody that is
1:03.6	watching, just give us a brief introduction to who you are, where you are in the world,
1:09.1	and then we'll get started with today's show. I'm the founder of Smiling House, which is a Swiss
1:15.3	company based here in the Swiss apps in Stad. We are focusing in a small niche that's called
1:20.9	the luxury segment in the vacation rental, and we're doing a lot of direct booking, working with
1:27.1	many property managers and homeowners around the world in our niche and 24 countries and 70
1:33.8	destinations. Very, very big fan of the more booking direct movement. Believe that that's what we
1:41.3	are here for. I want to just to start and I want to ask a question to everybody, whether you're watching
1:45.7	this live or whether you're watching this back on the replay is what is your opinions on how
1:51.0	Airbnb, booking.com and the likes have acted during COVID, the basically this pandemic. Do you
1:56.5	think they're done enough to look after hosts, or could they have done more? Mariah, what I would
	...

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