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Double Date with Marlo Thomas & Phil Donahue

How Good Manners Made Me Happier (with Etiquette Expert William Hanson) from The Happiness Lab

Double Date with Marlo Thomas & Phil Donahue

Pushkin Industries

Relationships, Society & Culture

4.81.1K Ratings

🗓️ 23 June 2025

⏱️ 42 minutes

🧾️ Download transcript

Summary

You might think etiquette is outdated. Who really needs a dinner with nice napkins and four different forks? Etiquette expert William Hanson disagrees. By observing good manners we show others we respect and care about them - deepening our bonds. 

William (author of Just Good Manners and host of the podcast Help I Sexted My Bossexplains the origins of many formal behaviours and how they can make us happier. 

See omnystudio.com/listener for privacy information.

Transcript

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0:00.0

This is an I-Heart podcast.

0:17.6

There's a long tradition in audio recording.

0:20.2

To test someone's microphone, you ask them what they had for breakfast.

0:23.5

So I put that question to today's guest, William Hanson.

0:26.8

I had two poached eggs on some toast.

0:30.1

If that sounds a bit elaborate for a random breakfast at home, you haven't heard the half of it.

0:34.4

I used a fork in a knife. I put a placemat down, napkin.

0:38.3

We did it relatively formally for a Monday.

0:41.0

Place mats, napkins?

0:42.9

I can't remember the last time I used a cloth napkin for breakfast.

0:46.3

I'm not even sure I own any cloth napkins.

0:49.0

Does everybody not have a napkin collection?

0:51.2

They should.

0:51.9

I can strongly advocate for having one because, you know,

0:54.5

as anyone knows, in etiquette we have four different types of napkin size. And I think it's nice

1:00.0

to have an array. I think a proper napkin so much better than a sort of a tattie paper one or a piece

1:04.9

of kitchen towel or something like that, which is not pleasant and very coarse on the lips.

1:10.0

And when I, ago, when I was

1:11.4

living in a flat, we had a fire that was in the laundry cupboard and the napkins were right

1:16.2

next door to the fire. And this is not what we advise people to do in the case of the fire,

1:20.8

but I decided to save the napkins and was very carefully moving them out whilst the flat burned

1:26.9

around me.

...

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