How Eventbrite survived the pandemic, and why it’s not fighting Ticketmaster

Channels with Peter Kafka

Vox Media Podcast Network

Technology, Tv & Film, Business News, News

4.4 • 585 Ratings

🗓️ 1 December 2022

⏱️ 36 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Selling tickets for live events can be… tricky, as Ticketmaster has proven yet again. But Eventbrite CEO Julia Hartz runs a much smaller ticketing business and says she’s learned valuable lessons after the pandemic brought her revenue to zero. She talks to Recode’s Peter Kafka about growing once again — and how she’s preparing for a potential recession. Featuring: Julia Hartz (@juliahartz), CEO of Eventbrite Host: Peter Kafka (@pkafka), Senior Editor at Recode More to explore: Subscribe for free to Recode Media, Peter Kafka, one of the media industry's most acclaimed reporters, talks to business titans, journalists, comedians, and more to get their take on today's media landscape. About Recode by Vox: Recode by Vox helps you understand how tech is changing the world — and changing us. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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1:03.8	Hey, this is Peter Kafka, and in a minute you're going to hear me talk to Julia
1:06.7	Hart, who's the CEO of Eventbrite, that's a ticketing business. And if you're wondering why in the course of that conversation, I never ask her about
1:13.7	Ticketmaster and their Taylor Swift problem.
1:17.1	There's a good reason for that.
1:18.6	It's because we recorded this conversation before Ticketmaster had their Taylor Swift problem.
1:24.0	Okay, on with the show.
1:27.0	This is RICO, Peter Kafka. That is me. I'm speaking in person, Julia Hart, who's trying to
1:32.8	stop from laughing. She's the CEO of a bright. Welcome, Julia. Thank you, Peter. I have paid
1:38.3	attention to your business for some time because I'm interested in music and entertainment and
1:43.8	ticketing, and that's what you do. And I
1:45.5	remember years ago talking to Michael Rapino, the CEO of Live Nation, who owns concerts and
1:51.0	ticketing and runs Ticketmaster. I said, you own everything. What's what do you got to keep it?
1:55.6	What do you got to look out for? He said, the event bright couple. Julia and her husband are
2:00.1	running this really interesting company.
	...

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