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KQED's Forum

How Do You Friction-Maxx?

KQED's Forum

KQED

News, Politics, News Commentary

4.2 • 726 Ratings

🗓️ 30 January 2026

⏱️ 52 minutes

🧾️ Download transcript

Summary

“Friction-maxxing,” a term coined by The Cut columnist Kathryn Jezer-Morton, is the art of adding more inconvenience to our lives —as technology pushes us to eliminate it. That might look like taking the bus to the grocery store instead of DoorDashing meals. Or asking a stranger for directions rather than checking Google Maps. It means putting ourselves in contact with the world, with all of the vulnerability and unpredictability that entails. We’ll talk with Jezer-Morton and tech journalists about how doing things the hard way can bring us more joy, serendipity and human connection. How do you friction-maxx? Guests: Morgan Sung, host, "Close All Tabs" podcast - available on KQED's "Political Breakdown" feed Stephen Council, tech reporter, SFGATE Kathryn Jezer-Morton, columnist, The Cut, New York Magazine; author, "The Story of Your Life: How Social Media Shapes the Way We Experience Everything" Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Welcome to Forum. I'm Nina Kim.

0:06.3

Often apps are pitched as ways to make our everyday lives frictionless, door-dashing a meal rather than cooking it, calling a waymo rather than interacting with an Uber driver or taking the bus.

0:18.8

But has this actually made our lives better? What if instead of going

0:22.7

friction less, we friction maxed, invited more inconvenience, more run-ins with the world into our

0:29.0

lives, often by using less technology? More people should try friction maxing in 2026, a sociologist

0:35.6

and columnist for The Cut, Catherine Jaser Morton, and experience the

0:39.6

growth and satisfaction it can bring. Listeners, have you thought about this? Do you do this? Tell us how

0:45.7

and why. Catherine, welcome to Forum. Thank you for having me. Glad to have you. So you have

0:52.8

resolved to friction max in 2026. First,

0:55.9

tell us what friction maxing means in your words. Well, you know, I really see it as not even thinking

1:04.7

in terms of inconvenience. Like, you know, in your intro, you're talking about how, you know,

1:09.6

there's all these ways that we can seek out convenience.

1:12.8

And so that means that we're, for example, taking the Waymo instead of taking an Uber.

1:16.8

And, you know, it's just is, is it really necessary to think of talking to someone as an inconvenience?

1:22.8

It's only become an inconvenience as we've had all of these opportunities to erase these so-called

1:30.4

inconveniences. So I'm just interested in kind of reframing the way that I'm looking at my

1:35.4

experiences and really questioning what even constitutes an inconvenience, because a lot of these

1:42.1

things are just encounters with the world.

1:44.7

Yeah. So what is an example of friction maxing that you have found are helping to achieve

1:51.7

a lot of these deeper truths for you? I mean, I think one that I try to do and that I've heard

1:58.3

a lot of other people doing is I'm just trying to shop less online and,

2:02.6

you know, especially for clothes and things where I have to go into a store and maybe talk to someone

...

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