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Coaching Real Leaders

How Do I Stop Being Defensive?

Coaching Real Leaders

Harvard Business Review / Muriel Wilkins

Executive, Business/careers, Leadership, Careers, Business/management, Sessions, Hbr, Coaching, Review, Society & Culture, C-suite, Leaders, Harvard, Business, Management

4.8660 Ratings

🗓️ 3 November 2021

⏱️ 47 minutes

🧾️ Download transcript

Summary

She's recently been promoted to a senior role, after working her way up in the industry from an entry level position. But she’s become a leader at a time when there's also a lot of change. Now she's the legacy person on her new team, and she feels constantly questioned and defensive about the way things work and the culture she helped build. Host Muriel Wilkins coaches this leader on how to figure out what to keep from the past and what to let go of, so she can be effective.

Transcript

Click on a timestamp to play from that location

0:00.0

Imagine a state where you can get from big cities to big nature in less than half an hour,

0:06.0

with some of the best quality of life in the nation.

0:09.1

Welcome to Minnesota, America's least stressed state.

0:12.7

Learn more at exploreminnesota.com slash live.

0:20.6

HBR Presents.

0:21.9

I'm Yario Wilkins, and this is Coaching Real Leaders, part of the HBR Presents

0:37.0

Network.

0:39.3

I'm a longtime executive coach who works with highly successful leaders who've hit a bump in the road. My job is to help

0:44.6

them get over that bump by clarifying their goals and figuring out a way to reach them, so that

0:49.6

hopefully they can lead with a little more ease. I typically work with clients over the course of several months, but on this show, we have a one-time coaching meeting focusing on a specific leadership challenge they're facing.

1:06.8

Today's guest is someone will call Denise to protect her confidentiality.

1:11.3

She's recently been promoted to vice president at a large insurance company.

1:15.5

She worked her way up in the industry from an entry-level position into leadership and has

1:20.5

really embraced this role.

1:22.3

But it's happened at a time when there's also been a lot of change.

1:26.1

So for a long time, it had been a very small incubated, you know, startup, you know, boots

1:31.6

to the ground type of organization. So you sort of had to do everything. I was, you know,

1:35.9

I ran the innovation team and I also ran, you know, to make sure I had coffee in the office.

1:41.0

And I also made just like, it was like a lot of everything right fast forward

1:44.7

there's a lot of shifting that's happening and so I was sort of the historian of the group

1:50.2

but we have all these new people that have joined the team and they're very passionate about what

1:57.6

they bring after a lot of work in many successes growing her division with her team, there was a merger.

...

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