How Do I Lead Change When There Is Stakeholder Resistance?

Coaching Real Leaders

Harvard Business Review / Muriel Wilkins

Sessions, Business, Hbr, Society & Culture, Careers, Executive, Harvard, C-suite, Management, Leaders, Leadership, Review, Coaching

4.8 • 759 Ratings

🗓️ 2 December 2024

⏱️ 66 minutes

🔗️ Recording | iTunes | RSS

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Summary

She’s an experienced leader who made a big international move to take on a new change management role. But the transformation project isn’t working out the way she had hoped. Now she’s looking for ways to increase buy-in from key stakeholders while also navigating cross-cultural challenges. Host Muriel Wilkins coaches this leader through her possible next steps to handle the resistance she’s facing as she tries to lead change.

Transcript

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0:00.0	Imagine a state where you can get from big cities to big nature in less than half an hour, with some of the best quality of life in the nation.
0:09.0	Welcome to Minnesota, America's least stressed state.
0:12.7	Learn more at exploreminnesota.com slash live.
0:20.1	Music I'm Muriel Wilkins, and this is Coaching Real Leaders, part of the HBR podcast network.
0:32.9	I'm a longtime executive coach who works with highly successful leaders who've hit a bump in the road.
0:38.4	My job is to help them get over that bump by clarifying their goals and figuring out a way to reach
0:43.2	them so that hopefully they can lead with a little more ease. I typically work with clients over
0:48.5	the course of several months, but on this show, we have a one-time coaching meeting focusing on a
0:53.4	specific leadership challenge
0:54.8	they're facing.
1:01.3	Today's guest is someone will call Jessica to protect her confidentiality.
1:06.0	She's a senior executive at a multinational company with decades of experience in her function.
1:12.6	Jessica recently made a big move, leaving a long-standing position in Asia to move to
1:18.6	move to Europe to take on more responsibility with her company and tackle a big new transformational
1:23.7	project. I always want to have experience that working in a different country and working in different
1:28.9	culture.
1:29.9	So I think that's one thing that's motivated me to really get out of my comfort zone and
1:34.3	move into a different culture.
1:36.2	The scope of this global project is actually to really transform an organization and to really
1:41.6	setting up the organization for the future.
1:50.5	I have very strong ambition that I believe that I'm able to really influence because I have lots of thoughts and I wish that I'm able to deliver them through the transformation.
1:56.8	So I take a lot of courage to take this role, even though I know that the rule itself is a little bit difficult.
	...

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