4.2 • 5.3K Ratings
🗓️ 19 April 2024
⏱️ 15 minutes
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0:00.0 | Keith Brown works in trucking. He's a vice president at GMH Trans, which halls |
0:11.0 | halls cargo from the northeast all around the country. |
0:14.0 | What do you like about trucking? |
0:17.0 | The job itself, I like the fast-paced, it's always something new, you know, you think you've seen it all, and then you haven't. |
0:25.6 | In 2022, Keith came upon something new that he didn't like. |
0:30.9 | He got a call from a trucker. This trucker was confused because GMH's name was on the paperwork for the trucker's load, |
0:38.0 | but GMH wasn't the company that had hired him. |
0:42.0 | So he Googled us, found a phone number, called me, and, you know, basically asked, you know, how he ended up with our load through this third party. |
0:52.0 | And that's when we kind of started digging. |
0:56.0 | Keith discovered that a criminal operation had intercepted some of GMH's loads. |
1:02.0 | He tried to catch them and then the scammers retaliated by |
1:06.6 | impersonating GMH and harassing its customers. |
1:10.3 | That was extremely disruptive. We would run into different customers of ours that we've worked with for 10, 15 years. |
1:18.0 | All of a sudden said they couldn't work with us. |
1:21.0 | What kind of cost did that have for your business? |
1:24.8 | I had upwards of a hundred thousand easily. |
1:32.2 | Trucking companies like GMH have been falling victim to this crime. Freight fraud costs |
1:38.1 | at least $500 million in payments annually, according to an industry group. For Keith, this fraud would turn him |
1:46.8 | into a vigilante who has taken it upon himself to try to stop these criminals in their tracks. |
1:56.0 | Welcome to the Journal, |
1:58.0 | our show about money, business, and power. |
2:01.0 | I'm Kate Leimbaw, It's Friday, April 19th. |
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