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The Journal.

How Allbirds Lost Its Footing

The Journal.

The Wall Street Journal

Business News, Daily News, News

4.25.8K Ratings

🗓️ 3 August 2023

⏱️ 17 minutes

🧾️ Download transcript

Summary

Allbirds shot to fame with eco-friendly wool sneakers, leaning on its popularity to pursue a hyperfast growth model. But after a series of missteps, the startup that was once a cultural symbol of cool is now a standout example of a hot company that lost its way. WSJ’s Suzanne Kapner documents the rise and fall of the brand. Further Reading: - How Allbirds Lost its Way Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

What kind of shoes are you wearing right now?

0:08.5

Well, because it's summer I'm wearing flip-flops.

0:11.3

Is that your ideal everyday shoe?

0:14.1

Certainly for warm weather, easy on, easy off.

0:18.5

Our colleague Suzanne Capner covers the retail industry, and lately, she's been writing

0:23.5

about shoes, specifically the brand Allbirds, which took off on social media.

0:28.8

What's your living under a rock you've probably heard of Allbirds?

0:31.2

And I'm not kidding when I say that these are the shoes that I reach for every single day.

0:35.2

Like, I feel like my feet hurt all the time no matter what shoes I'm in, but these have

0:39.7

like some sort of magic cushion to them that makes them amazing.

0:47.5

People were raving about the company's everyday sneakers.

0:50.8

The shoes were comfortable, they were simple, and above all, they were eco-friendly, made

0:56.0

of a surprising material.

0:58.0

Wool.

0:59.0

So, it doesn't matter that most sneakers are made from synthetics and synthetics are

1:02.5

made from dirty art wool, we think it matters, that's why we're using something renewable

1:06.8

instead.

1:07.8

Now, don't just take my mom's word on it.

1:08.8

Allbirds had found lightening in a bottle, but that success wasn't easy to hold onto.

1:15.5

Customers loved the idea that it was sustainable, but that wasn't what was going to make them

1:19.6

buy a pair of shoes.

1:21.4

It had to check all these other boxes, and then the sustainability was the icing on the

...

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