meta_pixel
Tapesearch Logo
Log in
WSJ Tech News Briefing

How AI Is Threatening an Online Education Giant

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.61.6K Ratings

🗓️ 11 November 2024

⏱️ 13 minutes

🧾️ Download transcript

Summary

Online education company Chegg used to be the go-to source for students who wanted help with their homework. Now that those students are turning to OpenAI’s ChatGPT for help, Chegg’s business is taking a hit. WSJ tech reporter Miles Kruppa joins host Cordilia James has more on the company’s efforts to adapt and survive. Plus, how Elon Musk could apply his usual business tactics to a possible role in the new Trump administration. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Z-scaler extended its zero-trust architecture with powerful AI engines trained by 500 trillion daily signals to prevent ransomware and AI attacks that target business.

0:11.8

Z-scaler, zero-trust plus AI. Learn more at z-scaler.com slash zero-trust AI.

0:28.5

Welcome to Tech News Briefing. It's Monday, November 11th. I'm Cordelia James for the Wall Street Journal.

0:34.9

Elon Musk could be appointed Secretary of Cost Cutting under Donald Trump's new presidency.

0:40.6

We'll talk about how Musk's approach to slashing spending has worked for his other businesses and what this means for the federal government.

0:43.0

And then, for years, online education company Chegg was the go-to source for students who wanted

0:48.4

help with homework.

0:50.0

That is, until ChatGPT came along.

0:53.0

WSJ's Miles Krupa tells us how artificial intelligence shook up Chegg's business and what moves the company is making now to survive.

1:05.0

But first, President-elect Donald Trump has proposed appointing Elon Musk to head a new Department of Government Efficiency.

1:13.2

Little is known about what exactly that role will involve, but our columnist Tim Higgins says that

1:18.2

Musk has a long history of taking a shock and awe approach to cost-cutting at his businesses

1:23.2

in an effort to increase productivity. Tim joins us now with more on what that could look like at the federal level.

1:30.2

So Tim, I want to get into that shock and awe approach, as you describe it. Can you give us an example of how Musk has done that in the past?

1:38.8

Well, in late 2022, when he bought Twitter, now known as X, he was very aggressive in cutting the number of employees

1:46.8

that worked there, eventually getting down to reducing the headcount by something around 80%.

1:51.8

Very aggressive, and it helped, according to him, stabilize the company.

1:57.2

You got to remember that when he took over, it was in not necessarily the best financial

2:02.0

shape. Some would argue it's still not in the best financial shape. It's lost a lot of advertisers

2:07.9

because of some of the drama around the company, but it's a company that's still operating.

2:13.1

And so it's seen as a model for what he might do in the government, at least that's according to his fans out there who feel like the federal government is just spending too much money and has gotten too big.

2:24.5

If you look at his other companies, he tends to slash employees every year or every other year, these sorts of things.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The Wall Street Journal, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Wall Street Journal and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.