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PBS News Hour - Segments

How a small but vocal minority of social media users distort reality and sow division

PBS News Hour - Segments

PBS NewsHour

News, Daily News

4.11K Ratings

🗓️ 27 October 2024

⏱️ 6 minutes

🧾️ Download transcript

Summary

Researchers at New York University have concluded that social media is not an accurate reflection of society, but more like a funhouse mirror distorted by a small but vocal minority of extreme outliers. It's a finding that has special resonance this election season. John Yang speaks with psychology professor Jay Van Bavel, one of the authors of the paper that reported the research, to learn more. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Transcript

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0:00.0

Facebook co-founder Mark Zuckerberg has been quoted as saying that social media is a reflection of society.

0:07.0

But researchers at New York University have concluded that it's not an accurate reflection.

0:12.0

They say it's more like a fun house mirror

0:14.8

distorted by a small but vocal minority of extreme outliers. It's a finding that has

0:19.9

special residence in this election season.

0:22.6

NYU psychology professor J Van Bevel

0:25.2

is one of the authors of the paper that reported that research.

0:28.1

Mr. Van Bevel, are there particular topics or issues

0:31.2

that tend to be distorted more than others?

0:33.6

Yeah, it tends to happen for all kinds of issues online,

0:36.7

but there are many issues where they found, for example,

0:39.3

less than 1% of people are spreading the most amount of misinformation about them.

0:44.0

Is it possible to characterize who these people are and why they're doing it?

0:48.0

One of the big factors that seems to be driving this is that it's people with extreme beliefs or extreme political ideologies

0:54.9

and they tend to be posting by far the most content and so therefore when we tune in we're

1:00.1

mainly seeing views from the extremes.

1:02.8

But what motivates them?

1:03.8

Why are they doing it?

1:05.0

They motivate it for a lot of reasons.

1:06.4

One is that they're passionate about it.

1:07.8

And whether we're talking about politics or Taylor Swift fans,

1:11.1

it's something that motivates him to go and share their thoughts

...

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