Coming up on hands-on tech, let's take a look at troubleshooting, connecting one's iPhone to their Windows PC.

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Hello and welcome to Hands on Tech. This is the show where I'm Micah Sargent.

Take your tech questions and do my best to answer them.

We have a great question this week where we are kind of bridging the gap and crossing the streams, which you're supposed to never do.

But we're doing it.

Jerry has written in.

Jerry writes, iTunes has stopped showing my phone when I connect my iPhone 16 Pro Max on my XPS. That's a Dell XPS. I have tried restarting the laptop and phone, as well as uninstalling and reinstalling iTunes, both formats, the Microsoft version and Apple's latest version, and nothing seems to work for me.

So there are a few things to understand when it comes to using your iPhone and controlling your

iPhone on the Windows machine. Firstly, Apple has been trying to slowly phase out iTunes

as the means of controlling and making adjustments to your iPhone on Windows.

In Windows 10 and later, you can access all of this stuff using the dedicated apps. So there's

an Apple Music app that you can get, the Apple Music app for Windows. There's the Apple TV app for Windows,

which of course gives you access to your kind of iTunes movie TV show content.

And then the one that I imagine, Jerry, you're trying to use, or that you would want to use,

which is the Apple Devices app for Windows.

That is the app that lets you update, backup, restore, and manage your iPhone or your iPad and manually

sync content from your PC.

So before we even talk about iTunes, I want to suggest that you have these apps instead of

using or trying to use iTunes.

Here's the rub.

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