Hospitality English for Hotels Season 2 S2 #12 - Asking a Guest to Repeat What They’ve Said
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🗓️ 20 March 2025
⏱️ 8 minutes
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| 0:00.0 | Hi everybody, Eric here. |
| 0:06.7 | And I'm Becky. |
| 0:08.1 | Asking a guest to repeat what they've said. |
| 0:11.1 | In this lesson, you'll learn how to ask a customer to repeat something they've said. |
| 0:16.0 | This conversation takes place in the morning in a hallway, and it's between a guest and a staff member. |
| 0:22.2 | The speakers share a professional relationship, so they'll be using formal English. |
| 0:27.2 | Let's listen to the conversation. |
| 0:37.3 | Hello, I'm looking for the pool. Where can I find it? |
| 0:40.3 | The pool is just down this hallway. |
| 0:43.3 | Oh, great. And what are the hours? |
| 0:46.3 | I'm sorry, I didn't catch that. |
| 0:48.3 | What are the hours? |
| 0:50.3 | Oh, the pool is open from eight. |
| 0:52.3 | Thank you. |
| 0:53.3 | No problem. |
| 0:55.0 | Is there anything else I can assist you with? |
| 1:01.0 | Let's hear the conversation one time, slowly. |
| 1:05.0 | Hello. |
| 1:07.0 | I'm looking for the pool. |
| 1:10.0 | Where can I find it? |
| 1:13.2 | The pool is just down this hallway. |
| 1:18.7 | Oh, great. And what are the hours? |
... |
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