Hiring the Best People

HBR IdeaCast

Harvard Business Review

Leadership, Entrepreneurship, Communication, Marketing, Business, Business/management, Management, Business/marketing, Business/entrepreneurship, Innovation, Hbr, Strategy, Economics, Finance, Teams, Harvard

4.4 • 1.9K Ratings

🗓️ 2 January 2018

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

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Summary

Patty McCord, Netflix’s former Chief Talent Officer, sees hiring as constant matchmaking. Building a team of people that gets amazing work done, she says, requires managers to really know what they need, and for HR to actually understand the workings of the business. She says money should not be the reason someone leaves and that we should stop using words like “poaching” and “firing.” McCord is the author of “How to Hire,” in the January–February 2018 issue of Harvard Business Review.

Transcript

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0:00.0	When leadership advice feels like buzzwords and platitudes, it's time to get real.
0:05.9	HPR's podcast Coaching Real Leaders brings you behind closed doors as Muriel Wilkins coaches anonymous
0:11.9	leaders through raw honest career questions
0:14.6	that we all face.
0:15.9	Listen and follow coaching real leaders for free
0:18.3	wherever you get your podcasts. Welcome to the HBR Idea Cast from Harvard Business Review. I'm Sarah Green Carmichael.
0:35.0	Here's Patty McCord's hiring hell. There's a job opening at a company. The hiring manager,
0:42.4	not thinking very hard about what problem they need this
0:44.9	person to solve, comes up with a job description. McCord was chief talent officer at
0:50.3	Netflix for 14 years and she says this situation typically goes a few different ways.
0:55.0	You describe somebody who left the company that you didn't want to leave and you
0:58.9	wish had stayed or you do
1:05.0	do whatever it takes to get it approved.
1:07.4	This is just one of several things, McCord's as companies eternally get wrong
1:11.4	about recruiting. So today she's going to explain how they can get it right,
1:16.4	interviewing, compensation, even firing when new hires don't work out.
1:21.1	McCord is the author of How to Hire and the January, February 2018 issue of Harvard
1:26.6	Business Review.
1:27.6	Patty, thank you so much for talking with us.
1:29.3	Sure.
1:30.3	So what is the right way for managers in HR to partner together?
1:35.0	Well they should be in touch with each other all the time,
	...

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