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Business Wars

Hilton vs Marriott | Pretty Cool Hotels | 5

Business Wars

Wondery

History, Business, David Brown, Management

4.613.2K Ratings

🗓️ 6 September 2023

⏱️ 43 minutes

🧾️ Download transcript

Summary

Grab your suitcase, because we’re taking a vacation! Today, we’re joined by Allison Pohle, travel reporter for the Wall Street Journal. She’s zooming in on the hotel industry — the post-pandemic bounceback, labor strikes, and Airbnb’s continued impact — and what this means for travelers. 


Later, we’ll venture outside the corporate hotel world with Margaret and Corey Bienert, creators of A Pretty Cool Hotel Tour. Their photo project has documented some of the dreamiest hotels across the US and the world on social media. The couple is walking us through some of their favorites, and previewing their upcoming book, Hotel Kitsch.



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Transcript

Click on a timestamp to play from that location

0:00.0

I'm David Brown and this is Business Wars.

0:30.7

From humble beginnings to global institutions, Hilton and Marriott have become two of the most

0:36.3

recognizable and ubiquitous hotel chains in the world. For years, Hilton was the unrivaled leader.

0:43.2

Here's Mad Men's smooth-talking ad exec Don Draper pitching Conrad Hilton in the early 1960s.

0:49.2

Now there's one word that promises the thrill of international travel with the comfort of home.

0:55.8

Later, JW Marriott would give the Hilton family a run for its money. Marriott pioneered a new

1:03.6

business model of building and then selling its hotels while continuing to manage them for a

1:08.5

cut of the revenue, of course. This allowed Marriott to expand fast and galvanized a fierce

1:14.0

competition that's still with us today. But with Airbnb and the rise of short terminals,

1:19.2

the hospitality industry has shifted dramatically in recent years and the big hotel chains are no longer

1:24.8

competing against just each other. Alison Poli is a travel reporter for the Wall Street Journal.

1:30.2

She joins us to explain how these companies are doing today and which elements are under fire

1:34.9

from disruptors. Later, we'll step away from the corporate hotel world and take a walk on the

1:40.2

quirky side with Margaret and Corey Bynert. A couple founded the online travel series,

1:46.4

a pretty cool hotel tour where they pay a visit to some of the world's most unique hotels,

1:51.9

sharing photos and videos with nearly one and a half million fans on TikTok, YouTube and

1:56.9

Instagram. They'll be giving us some of their favorite spots and exploring the line between

2:02.0

vintage chic and just plain old shabby. Get ready for the vacation of a lifetime because all that's

2:08.1

coming up. I'm Anna and I'm Emily and we're the host of Terribly Famous, the show that takes you

2:18.0

behind the velvet rope and inside the lives of our most iconic stars.

2:22.5

This season, we're going to spice up your life, diving into the world of Victoria Beckham.

2:26.8

From her disastrous first Spice Girls audition to her fateful meeting with a certain footballer,

...

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