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The Next Big Idea

HIGH CONFLICT: How to Defuse Any Squabble (Amanda Ripley & Susan Cain)

The Next Big Idea

Next Big Idea Club

Science, Society & Culture, Social Sciences, Education

4.41.3K Ratings

🗓️ 30 June 2021

⏱️ 48 minutes

🧾️ Download transcript

Summary

Have you ever lain awake at night, obsessing over a conflict with a colleague or a relative or a politician you’ve never met? That’s what journalist Amanda Ripley calls high conflict. If good conflict is the kind of friction that’s serious and intense but that leads somewhere useful, then high conflict is the kind of friction that gives you rope burn. It’s bitter, all-consuming, unproductive — and worst of all, once you find yourself embroiled in high conflict, it’s almost impossible to get out. Luckily, Amanda has been studying up on the tools you need to break free, and in this episode, she shares those tools with Next Big Idea Club curator Susan Cain.

Transcript

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0:00.0

That is the main, if you take nothing else, I tell people, if you're not going to read

0:11.2

the book, that's fine.

0:13.1

Just know that there is this crucial distinction between high conflict and good conflict.

0:17.6

Good conflict we need more of, not less.

0:21.0

I'm Rufus Griskem and this is the next big idea.

0:25.9

Today, what is high conflict and how do you get out of it?

0:46.0

In the muggy summer of 1775, delegates from America's 13 colonies gathered in Philadelphia.

0:52.9

They met each day in a red brick statehouse, sat together in Windsor Chairs and discussed

0:58.0

revolution. One of the loudest voices among them,

1:01.4

belonged to a pugnacious lawyer named John Adams.

1:05.0

He was plump, bald, short, and sarcastic.

1:08.3

The cause of the revolution was so important that he was willing to push himself

1:12.5

to the brink of collapse. He debated, lectured, and cajoled his fellow delegates until he literally

1:18.5

could not see straight. So he must have been taken aback by the comparatively mellow demeanor

1:23.5

of the young delegate he met for the first time there in Philadelphia, Thomas Jefferson.

1:28.8

Unlike Adams, Jefferson preferred to keep quiet, folding himself into his Windsor chair,

1:34.4

and hugging his long arms tightly across his chest.

1:37.9

Adams would later recall that throughout the weeks of deliberations,

1:40.8

he'd never heard Jefferson string together more than three sentences.

1:45.0

Adams must have wondered why this young man traveled all the way from Virginia

1:49.0

just to sit there in silence. Did he think he was better than his fellow delegates? Maybe.

1:56.0

Jefferson arrived in Philadelphia weeks after the others.

...

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