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Syntax - Tasty Web Development Treats

Help Me Help You - How To Ask For Help

Syntax - Tasty Web Development Treats

Wes Bos

Tech News, Technology, News

4.91.2K Ratings

🗓️ 17 July 2023

⏱️ 16 minutes

🧾️ Download transcript

Summary

In this Hasty Treat, Scott and Wes talk about how to get help for a bug or error you’re getting in someone else’s code. Show Notes 00:26 Welcome 01:54 Building a reproduction of the error 03:55 Creating a gist Gist 04:48 Be responsive. Be ready. 08:03 Where do you go first for support? 09:44 Search for your issue first GitHub Issues 10:53 Be nice Tweet us your tasty treats Scott’s Instagram LevelUpTutorials Instagram Wes’ Instagram Wes’ Twitter Wes’ Facebook Scott’s Twitter Make sure to include @SyntaxFM in your tweets Wes Bos on Bluesky Scott on Bluesky Syntax on Bluesky

Transcript

Click on a timestamp to play from that location

0:00.0

Monday! Monday! Monday! Open wide dev fans! Get ready! To stuff your face with

0:07.0

JavaScript CSS! Node modules! Barbecue tips! Get workflows! Break dancing! Soft skills!

0:12.0

Web development! The hastiest! The courageous! The tastiest! Web development

0:17.0

treats! Coming in hot! Here is Wes Barakuda! Boss! And Scott El Torro Lugo!

0:24.0

Tolinsky!

0:27.0

Welcome to syntax on this Monday hasty treat. Hey, I'm also having that issue.

0:34.0

Famous things that you shouldn't be doing and how to get your help. How to help me help

0:39.0

you in GitHub repose. If you have a bug and a library and you need help,

0:44.0

well, we're going to help you understand the best way to get that help.

0:49.0

My name is Scott Tolinsky. I'm a developer from Denver with me as always.

0:52.0

Wes Boss. What's going on, my man? Hey, yes. It's really funny that I think people,

0:59.0

especially people who are new to coding, don't necessarily know how to ask for help.

1:04.0

And I see this all the time. I'll get an Instagram like single view message.

1:10.0

So somebody will take a photo of their laptop and it's like dirty and it's sideways

1:16.0

and it's blurry and there's a foot in the background. And then they allow me to see

1:21.0

that photo once and then it goes away because on Instagram you have to press like

1:26.0

whatever. And it's just like there's so much more you can do to get help

1:31.0

because certainly every people who put the stuff out love to help people

1:36.0

and are willing to help people. But you got to put in a little bit of effort

1:41.0

to make it so that it's not extra work on our end or just not possible on our end.

1:49.0

So here's some tips that we can use to get help.

1:54.0

And likewise, I think it's one of the bigger sources of burnout for open source

...

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