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Make Me Smart

Health care is going hybrid

Make Me Smart

Marketplace

Business, News

4.65.4K Ratings

🗓️ 18 October 2022

⏱️ 30 minutes

🧾️ Download transcript

Summary

Telemedicine exploded at the start of the pandemic, for all the obvious reasons. Doctor visits went virtual and lots of companies, including Walmart, started going all-in on telehealth.

But usage has slowed and remained flat over the last year as some patients go back to in-person appointments. Some waivers that allowed physicians to practice across state lines have expired too.

So is telehealth at a crossroads?

Not exactly, said Dr. Aditi Joshi, who has been in the telehealth industry for more than a decade and is the chair of the telehealth committee for the American College of Emergency Physicians. She said while there will be some aspects of virtual health care that may go away in the short term, telehealth is still here to stay.

“I see it as just part of our health care in the future. We’re having this conversation about telemedicine, but in 10 years, we’re not going to say this is a telemedicine visit or an in-person visit. It’s just ‘I saw my doctor.’ It’s going to be just a normal part of our everyday care,” she said.

On the show today, Joshi makes us smart on the future of telehealth and why it’ll look less like online banking and more like the hybrid workplace.

In the Newsfix, homebuyers are flocking to … Florida? We’ll continue our ongoing conversation about the state’s housing market in the wake of Hurricane Ian.

Plus, remember The Onion’s SCOTUS brief in defense of parody? The guy who wrote it answers the Make Me Smart question.

Here’s everything we talked about today:

There’s still time to submit your questions for Whaddya Wanna Know Wednesday. Call 508-U-B-SMART and leave us a voicemail. You can also email [email protected].

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there, I'm Kimberly Adams.

0:08.3

Welcome to Make Me Smart, where none of us is as smart as all of us.

0:12.5

I'm Samantha Fields in Prokai, Rizdal.

0:15.3

It is Tuesday, which means it's time for our weekly deep dive into a single topic.

0:19.9

Today, we're going to talk about the future of telehealth.

0:23.0

When the pandemic started, telehealth exploded with many doctors visits going virtual out

0:27.4

of necessity, and companies like Walmart investing lots of money into telehealth services.

0:33.1

But usage has since slowed down.

0:35.2

It's still above pre-pandemic levels, but it's been pretty flat over the last year or

0:38.9

so, as a lot of people have gone back to doctors in person.

0:43.6

And I've certainly been one of those people who started using telehealth a ton in the pandemic,

0:48.8

and I've started going back to the doctor more often, but still using telehealth.

0:52.2

But we were wondering, is telehealth at a bit of a crossroad?

0:56.7

So where is it headed?

0:58.0

Where might be the next phase of telemedicine?

1:01.6

And here to make a smart is Dr. Adithi Joshi.

1:05.2

She's the chair of the telehealth committee of the American College of Emergency Physicians.

1:11.2

She's also the former medical director of the telemedicine program at Jefferson Hospital

1:16.0

in Philadelphia.

1:17.0

Welcome to the show.

1:18.2

Hi, everyone.

1:19.2

Thank you for having me.

...

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