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The Journal.

He Revived Barbie. Now He’s Turning Around Gap

The Journal.

The Wall Street Journal

Daily News, Business News, News

4.25.3K Ratings

🗓️ 1 April 2025

⏱️ 24 minutes

🧾️ Download transcript

Summary

Gap Inc. was once the king of mall-brand fashion. In recent years though, its Gap, Old Navy, Banana Republic and Athleta chains have been outmaneuvered by discount stores like Target and fast-fashion brands like Zara and Shein. Ryan Knutson speaks with the new CEO Richard Dickson who is translating his previous experience resurrecting the Barbie brand into a new era for the iconic clothing seller.    Further Listening: Rent the Runway’s CEO on How it Survived the Pandemic Shein: Fast Fashion, Slow IPO How Target Got Off Target Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

In the 1990s, the Gap was cool, so cool that supermodels wore shirts and jeans by the retailer on the cover of Vogue magazine.

0:14.8

Actress Sharon Stone wore a Gap mock turtleneck to the Academy Awards.

0:19.6

And then there were those popular commercials with all the

0:21.8

dancers bopping around in khakis and t-shirts. But for the last two decades, things were not

0:27.5

looking too good for the Gap Inc, the parent company, which includes Gap and sister company's

0:32.6

Old Navy, Banana Republic, and Athleta. Its sales slumped as it faced stiff competition from rival mall chains

0:39.0

like American Eagle and fast fashion brands like H&M and Zara. To illustrate just how stagnant the company

0:45.1

has been, consider this. Gapstock has been essentially flat over the last 20 years, while the S&P 500

0:52.1

is roughly quadrupled. But recently, things have begun to turn around. Over the last two years, while the S&P 500 is roughly quadrupled.

0:56.8

But recently, things have begun to turn around.

1:02.8

Over the last two years, as of March, gap stock is up over 130%. And the person behind that turnaround is CEO Richard Dixon.

1:07.8

Dixon joined the company in 2023 after working at Mattel, where he helped revitalize

1:12.5

another beloved American brand, Barbie. And he was at the helm during Barbie's big Hollywood debut,

1:18.5

having served as executive producer on the Barbie movie. Now, Dixon is trying to find the same

1:24.1

success at Gap. But with the economy facing new headwinds and consumer confidence

1:29.2

taking a nosedive, can Dixon pull off the comeback? Welcome to The Journal, our show about money,

1:38.0

business, and power. I'm Ryan Knudsen. Coming up on the show, a conversation with GAAP CEO Richard Dixon on how he's

1:45.9

bringing the roughly 55-year-old company back to life and the challenges that still lie ahead.

2:03.9

This episode is brought to you by Klarna.

2:07.0

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2:18.0

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2:23.4

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...

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