5 • 610 Ratings
🗓️ 6 February 2019
⏱️ 17 minutes
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0:00.0 | What's up everybody? This is hashtag growth. I'm your host, Matt Pilate. And I have something that I was just so |
0:15.8 | excited to talk about today that I just had to jump in the recording booth to tell you all about it. |
0:20.3 | It is the |
0:21.5 | most remarkable product onboarding I've ever seen, and it's by a company called Superhuman. |
0:28.6 | And if you, I don't care if you're in B2C, B2B services, whatever it might be, I promise you |
0:36.3 | there's something you can learn from this and the way |
0:38.4 | that they do their onboarding, let's go ahead and jump right in. So for those of you who may not |
0:45.0 | be familiar with superhuman, they pitch themselves on their website as of this recording as |
0:50.2 | the fastest email experience ever made. And it's also an email client that currently costs $30 a month, which seems crazy, right? |
0:59.6 | Because you have dozens and dozens, if not hundreds of options of free email clients that |
1:06.2 | you can go download for your Mac, your PC, your mobile, whatever might be. And so I heard about it and I was like, |
1:13.2 | you know what, why would I pay that? And then all of my social circles started getting all hyped |
1:19.9 | about it, talking about how good it was, the VP of Growth at Drift signed up for it. Gee, David |
1:25.9 | Cancel signed up for it. I saw some people I respected starting to have the sent with superhuman link in their email. |
1:31.9 | And I was like, you know what? |
1:32.6 | This seems pretty cool, but still not bought in. |
1:35.3 | And then I got a notification one day that Google inbox, which I love, was shutting down in March. |
1:41.6 | Ah, all right, time to find something new. |
1:44.2 | You know what? |
1:45.0 | I'll buy into the hype. |
1:46.4 | I'll give it a month. |
1:47.5 | Let's see how it goes. |
... |
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