Google's Eric Schmidt — Innovation is managed chaos
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 11 April 2023
⏱️ 34 minutes
🧾️ Download transcript
Summary
Google doesn’t tell its employees how to innovate; it manages their inventive chaos. Their secret? Mix free-flowing ideas with disciplined decision-making.
In this week's All-Star Episode, former Google CEO Eric Schmidt shares his strategies to manage chaos. CEO of Google from 2001-2015, and now the co-founder of Schmidt Futures, Schmidt reveals the hidden secret in Google’s famous “20% time” policy, their approach to hiring smart creatives, and the parallels between leading Google and piloting small airplanes. Plus, the decision he made to support a crazy idea that he was certain would bankrupt the company.
"All-Star Episodes" are part of a special series designed to center some of the most timely — and timeless — business wisdom in the Masters of Scale feed. These episodes best encapsulate the kind of transformative, unconventional insights you hear in the series. Have an idea for an All-Star Episode from our library? Let us know at hello@mastersofscale.com.
Read a transcript of this episode: https://mastersofscale.com/
Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Hi, it's Bob Safian. You've been hearing me as the host of rapid response in this feed for a few years now, |
| 0:07.8 | with short newsy interviews alongside the deeper dives of Masters of Scale. Well, I'm excited to share that rapid response is expanding into its own feed. |
| 0:17.0 | We'll be putting out shows twice a week, focusing on the urgent issues that business leaders are dealing with in real time. |
| 0:24.7 | So search for rapid response in your podcast player and subscribe to make sure you get all our episodes. |
| 0:31.2 | I'll see you on the other side. |
| 0:33.0 | My first office at Google was an 8 by 12 office, just enough room for me in my desk and my little chair, |
| 0:39.0 | and one day I walked in and I find I have a roommate. |
| 0:45.0 | He said hello and he says hello. I said hi I'm Eric and he goes hi I'm a meet. |
| 0:50.0 | That's Eric Schmidt. This story happened on his first day as Google CEO in 2001. |
| 0:56.0 | Now as a new person company to company, it's very important to not create a cultural faux-pau. |
| 1:02.0 | Like it would be incorrect to say, |
| 1:04.0 | I'm the CEO, get the heck out of my office. |
| 1:07.0 | I looked at my secretary and said, |
| 1:09.0 | did you want anything about this? |
| 1:10.0 | She said, no. |
| 1:12.0 | And I said, well, who said you could move in? |
| 1:14.0 | And he said, the VP of engineering. |
| 1:16.0 | And I said, ah, they're playing a joke on me. |
| 1:18.0 | And I said, well, why did you move here? |
| 1:20.0 | Well, because I was in a six-person office who was very crowded and your office was empty. |
| 1:24.1 | So we became colleagues. |
| 1:27.2 | So was Amid playing a joke on Eric? |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from WaitWhat, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of WaitWhat and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

