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Manager Tools

Giving Effective Feedback - Part 2 (Updated)

Manager Tools

Mike Auzenne

Careers, Feedback, Leadership, Business, How-to, Development, Strategy, Management, Skills, Coaching, Advice

4.61.3K Ratings

🗓️ 18 July 2005

⏱️ 36 minutes

🧾️ Download transcript

Summary

In this week's podcast, Mike and Mark share a technique managers can use to give feedback to their team members. Feedback is the most frequently-used tool of effective managers. What is feedback? Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals.

Transcript

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0:00.0

Folks if you enjoy our guidance about the Madhwin Trinity, getting to know your people, talking

0:06.0

about performance, asking for more, pushing work down, and our tools are helpful, one-on-one's

0:10.9

feedback, coaching, and delegation. The ideal way to learn about implementing

0:14.8

them is to come to one of our effective manager conferences. One day we cover all of the

0:19.8

major topics. You practice feedback, you practice coaching, you practice delegation.

0:25.0

I can't tell you the number of times people have said to us,

0:28.0

wow, I thought I understood the tools, and then when I had to practice, I realized I've taken it to another level.

0:36.0

Come to the website, check out our conference schedule, see us all over the U.S. and in Europe,

0:41.0

and in Asia, and in Australia.

0:42.8

See you there.

0:44.5

Welcome to Manager Tools.

0:45.8

Today's topic, feedback, part two.

0:48.8

Here we go. Oh, Okay, so let's talk about that model specifically. It's four steps, right? So walk us through the steps. How do we do it?

1:12.4

Yeah, so let me give you the overview real quick.

1:14.0

I'm going to say the feedback model again and then I'll dissect it.

1:17.0

It goes like this.

1:18.0

Hey Mike, can I give you some feedback?

1:19.0

Mike says yes.

1:20.0

And then I say, when you do X, here's what happens.

1:24.0

Step two is when you do X.

1:25.6

Step three is, here's what happens.

1:27.0

And step four is either thank you,

...

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