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Inside Briefing with the Institute for Government

Getting It Right When Things Go Wrong: Ministerial Leadership During Crises

Inside Briefing with the Institute for Government

Institute for Government

Politics, News, Government

4.5279 Ratings

🗓️ 20 August 2025

⏱️ 21 minutes

🧾️ Download transcript

Summary

All governments face crises, from floods and diseases to riots and terrorist attacks.   So how can ministers lead during these unexpected events? How can they ensure that everyone in the system – from the first responders to the prime minister – is doing what is needed to respond to the crisis? And what are the best ways to keep the public informed?   With guests including former home secretaries Amber Rudd and Jack Straw, this special Inside Briefing episode dives into the roles ministers play during crises, and looks at how they can prepare for the unexpected.   Read our related report: Ministerial leadership during crises Presented by Tim Durrant. Produced by Milo Hynes. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Being mindful of how you're going to handle crises because they will come is an important part of being effective and ensuring a little bit of longevity in this difficult life as a Secretary of State.

0:16.2

You've got to be careful not to disempower the people who actually got the job minute by minute, hour

0:23.7

by hour, of resolving the crisis. The Salisbury poisonings were one of those examples of

0:30.2

something which there was no forewarning of that at all. All governments face unexpected crises,

0:35.4

as Keir Starmer discovered within weeks of becoming Prime

0:37.6

Minister. Less than a month after the current government had taken office in July 24, riots

0:43.4

erupted across England and Northern Ireland, and more crises have followed. On the domestic

0:48.5

front, the government has had to respond to the Heathrow substation fire and the North Sea tank

0:52.6

crash, while wars are raging in Europe

0:55.2

and the Middle East. How governments handle these crises has a real impact on how they are viewed

0:59.9

by the electorate. A botched response, real or perceived, can see governments lose trust

1:05.2

more broadly. Sir David Oman, who was director of GCHQ and permanent secretary at the Home

1:09.6

Office, wrote in his book

1:11.1

How to Survive a Crisis that perceptions of the ability of democratic government to lead in crisis

1:17.1

are crucial to its political survival. Ministers know that they need to get things right

1:21.9

when things go wrong. So in this podcast we're going to take a look at the role of ministers

1:26.8

in leading during crises.

1:28.5

We're speaking to people who've been in the front line of government when the unexpected occurs

1:31.7

and everyone turns to them for answers.

1:34.3

We'll explore what to do and what not to do and find out what only ministers can do when the pressure is on.

1:41.0

I'm Tim Durant, program Director at the Institute for Government.

1:48.8

There is a whole host of structures and resources available for ministers and their teams during

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