4.8 • 689 Ratings
🗓️ 17 June 2024
⏱️ 42 minutes
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From the Consensus stage, Ben Leventhal shares his philosophy of building consumer-friendly crypto brands by prioritizing user experience over crypto buzzwords.
Ben Leventhal, founder of restaurant brands like Eater.com and Resy, joins Sam Ewen on the stage at Consensus to discuss his latest venture, Blackbird, which aims to enhance the relationship between restaurants and customers through loyalty programs and payments built on blockchain technology. They explore Ben's philosophy of prioritizing user experience over crypto jargon and infrastructure when creating consumer-facing products. Ben also shares advice for other entrepreneurs looking to build successful Web3 brands. This episode was recorded live at Consensus 2024 in Austin, TX.
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"Gen C" features hosts Sam Ewen and Avery Akkineni. Executive produced by Jared Schwartz and produced by Uyen Truong. Our theme music is "1882” by omgkirby x Channel Tres with editing by Doc Blust. Artwork by Nicole Marie Rincon.
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0:00.0 | I definitely agree what's happened with technology in restaurants over a period of several decades |
0:07.0 | is that we keep bolting technology onto the restaurant operation, and by and large the technology has gotten in the way of the relationship building that should happen between consumers and restaurants, right? |
0:19.0 | But when they get in the way of that fundamental |
0:20.8 | relationship, as they have for all this time, small sort of little bits of erosion here and |
0:27.5 | there start to add up. And it's how you explain where we are now. But they're not doing restaurants, |
0:32.6 | the basic service of making sure they stay connected to their guests, which is sort of fundamentally the business |
0:38.7 | that we see Blackbird being in. |
0:40.5 | This episode is sponsored by SAFE, the account abstraction leader on Ethereum. Hello, Sam. How are you doing? |
1:01.7 | I'm doing well, Avery. How are you? You look like you're in a major different part of the world. |
1:07.1 | Where are you? |
1:08.8 | Preparing for Can Lion, which we were super excited about. I actually am in Turkey |
1:12.7 | right now, just was at a wedding this weekend, have to go to Canada a few days. So staying here for |
1:18.3 | the interim. But it's so nice to see you. I'm super excited for this episode of Gen C. |
1:22.7 | Then you have a very special guest up your sleeve, don't you? Yes, we have another session from consensus, |
1:29.6 | someone who has been on the show before, who we caught up with and had just amazing |
1:34.8 | conversation. We'll talk about that in a little bit. But Avery, today was a very big day, |
1:39.7 | and I know this airs on Mondays, so this will be slightly old news, but I wanted to ask you, I didn't know if you |
1:45.7 | knew, but AI actually stands for Apple Intelligence, according to Timco. I thought it was Alan Iverson. |
1:51.4 | And it is always Alan Iverson, the answer. But in Apple's keynote, they just dropped that they're |
1:58.6 | integrating a ton of AI into their systems through |
2:01.9 | both a partnership with chat GPT. They also, they make so many of their own chipsets that already |
2:07.3 | can do super high functioning machine learning. So they're also going to be doing a lot of kind of |
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