But all car!

He behaved! Any injuries to report?

to report?

Uh, I got a blister on the back of my foot. You got a bad a C joint from what I hear.

Yeah, but I got a torn MCL, self-diagnosed. I made a bad air conditioner though.

Yeah, I just, I, you know, we had listeners reach out that said,

use my company, people in the business. I went with this other company my air conditioning went out again

Oh you went against the listeners on that on your I didn't go against the listeners they were already coming the next day and I didn't want to go through the process.

I understand. You know it was I love asking people for recommendations and then

making my own decision without taking none of the recommendations.

Yeah I mean I'd say beside like a car or a home, I mean, it's you get 10,000 plus purchases.

I mean, they're not that many of them.

And for it to go out, I, you know, I've come a long way in my ability to not get really angry. I actually have really improved

over the last probably year, two years. I was very, very angry, yet I held it strong, but I said

something very simple. our business if we

forget to do an ad or something's not right you give back right you give them a

free week ads you heard this a lot with the sports teams or I mean sports leagues. They were having

to get rights with their advertisers. I said listen I make a fucking purchase which I

listen I know it's a big purchase for you this is the biggest thing you can possibly do is install a whole new unit

There's got to be some get back so if that is that a thousand dollars at a five hundred dollars this this is a problem right it's hot Not a credit because you can't use that for another 20 years

hopefully. Yeah, it's not like, financial ref- a ref-refund. We'll give you another sand wedge or we'll send you a new pair of shoes.

You have nothing that I want beside cash

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