no one had any reason to trust us whatsoever, especially when you're a new brand,

just reducing the risk for the customers as much as possible. To this day, our return rate in 2018 was 2%.

Our return rate in 2019 was less than half a percent.

Hey, let's get it on.

What's up you beautiful bastards?

It's your boy, Mr. microwave, aka a rabbi can't lose.

A. K. No, a kick.

Welcome to the number one podcast for entrepreneurs this month April is small business month

every single episode will feature how to start or grow your business I want you guys to make some shit happen this month.

In today's episode I talked to Tom of St. Belford.com that's St. Belford.com.

He's a recovering entrepreneur who tried a bunch of startups until he got one to work.

I actually met Tom because he emailed me saying he's been listening to the show

and he implemented things from this podcast and it helped him earn $150,000 in revenue in 2018.

Hot damn!

So I'm going to learn what the hell he did so I could share it with you.

Tom used to be one of the people that worked at an Apple store.

Yes, he has lots of tattoos.

No, I'm playing.

But Tom went from being an Apple store to now running his own business. And so I want to share exactly what he'd be able to do with you. In this conversation you'll learn three huge things. Number one, how the hell did Tom use influencer marketing to grow his business? And by the way, it wasn't with using major influencers. Number 2, how do you expand past the 100 customer mark? I think that is one of the most common questions I hear from people asking me, how do I grow my business?

And so we share how Tom did it.

And number three, a super effective onboarding strategy

for what do you do with your email list to turn your customers into VIPs?

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