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Motley Fool Answers

From the Vault: How to Negotiate Anything

Motley Fool Answers

The Motley Fool

Taxes, Saving, Money, Investing, Planning, Retirement, Personalfinance, Finance, Education, Business

4.4823 Ratings

🗓️ 17 August 2021

⏱️ 30 minutes

🧾️ Download transcript

Summary

Back to vault! In this episode, then-CFO of The Motley Fool (now Managing Director of Motley Fool Ventures), Ollen Douglass, joined us to share his advice for how to negotiate your bills (and more!). Alison was mean to a vegan for no good reason while Dayana Yochim shared etiquette for splitting the dinner tab.

Transcript

Click on a timestamp to play from that location

0:00.0

We're still taking a break, but don't worry, because we're dusting off an oldie but goody

0:03.9

that features our then-CFO, Olin Douglas, offering his advice for negotiating your bills.

0:09.4

We talk a lot about cable companies, but the advice can be applied elsewhere.

0:13.3

Time to send it over to Pass Allison, who was still foolishly, with a lowercase F, paying for cable.

0:18.7

Also, why was I so mean to the vegan? On to the show.

0:27.3

This is Motley Full Answers. I'm Allison Southwick and I am joined as always by Robert Brokamp

0:32.6

and Deana Yolkum. But wait, there's more. We have a special guest today, and that is Olin Douglas. He is

0:39.5

CFO of the outrageously amazing company, The Motley Fool. Perhaps you've heard of it. Yeah,

0:44.8

I was going to say, maybe you've heard of it. Olin, thanks for joining us today. Thank you very much

0:49.0

for inviting me, Allison. Olin is here because not only is he an excellent CFO, he's also a master negotiator.

0:56.0

Oh, thank you very much. Yeah. So today you are going to help our listeners hone their negotiating skills and lower their bills by putting the screws to their cable companies and other service providers.

1:08.5

We're also going to answer your money etiquette questions on

1:11.2

splitting the restaurant tab, and then we're going to discover who wins the race to the bottom

1:16.4

for the worst customer service in America. There are a few things that bind us together

1:24.4

as human beings as our mutual hatred of our cable provider.

1:29.3

And thanks to Consumer Reports,

1:30.9

we now know that the worst of the worst is,

1:33.7

and actually this is not just of cable providers,

1:35.7

but of all companies, the worst of the worst is,

1:38.1

do you want to guess Deanna?

1:39.5

I'm good to say Comcast.

1:41.0

Olin, what do you think?

...

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