One thing I've noticed that sales people kind of mess up is the management side of sales.

Yeah. Like how often do you guys talk about that like managing your CRM properly and your follow-ups and all of those things.

We do with the companies that we train, so we have training programs that actually teach them

how to do all that.

I kind of manage KPI, set clear KPI, how to manage their data, you know, increased show-up rates.

We have training for companies called sales maximization where we help them like with

the wording of their emails, the text messages go out, show rates you know pipeline management it just

depends on the industry that we're training for that but yeah we have all that too

got it so what do you think is best practice for Leeds that come in like you know lead comes in

should they call them immediately should they text them first should they double

dial like what's your philosophy on those?

So my philosophy is, it depends on the industry and the lead type.

I don't want to get like a straight jacket interpretation, okay?

So if you want to stay in like the education space.

Yep, let's say that they bought something. Okay, so yeah, here's what I would do on your

side. So let's say they bought an SL offer. They paid 50 bucks, okay? With that 50 bucks, one of two ways, I would either,

it's 50, 50 on this. I would probably double dial that, like right after the other, but on the second dial if they don't pick up, I would leave a voice message.

A lot of trainers would be like, don't leave any voice

messages do they pick up. But the problem is, is like, they start to recognize that number and

they just feel like it's a sales person or telemarketer always calling. Does that make

sense? So after the second dial like back to back, you're

going to leave a voice message. But it's got to be a message that actually like

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