4.6 • 683 Ratings
🗓️ 16 June 2020
⏱️ 19 minutes
🧾️ Download transcript
Justin is the co-founder and CEO of Boostopia, a SaaS platform that allows you to manage your newly work from home customer support team with the worlds first support department operations platform. Previously, he was the CEO of diamond candles, he went to Liberity University.
Click on a timestamp to play from that location
0:00.0 | The software is $100 a month per support team member. |
0:03.4 | And then our kind of customer's success packages, you know, |
0:06.9 | started around $500, you know, a month. |
0:09.8 | So the $14,000 a year average ACV, |
0:13.4 | you're saying about $100 per month. |
0:15.1 | That's a $1,200 of the $14,000. |
0:17.1 | You'd say as true SaaS. |
0:18.2 | The rest is kind of services. |
0:19.9 | Yes. |
0:24.3 | You are listening to conversations with nathan latka now if you're hearing this it means you're not currently on our subscriber feed |
0:30.2 | to subscribe go to get latka dot com when you subscribe you won't hear ads like this one. |
0:38.3 | You'll get the full interviews. |
0:40.2 | Right now, you're only hearing partial interviews. |
0:43.1 | And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting. |
0:49.9 | Like Eric Wan, 18 months before he took Zoom public. |
0:54.3 | We got to grow faster. |
0:55.8 | Minimum is 100% over the past several years. |
0:58.7 | Or bootstrap founders like Vivek of QuestionPro. |
1:02.0 | When I start the company, it was not cool to raise. |
1:04.1 | Or Looker's CEO Frank Bean before Google acquired his company for $2.6 billion. |
1:10.2 | We want to see a real pervasive data culture, |
1:12.5 | and then the rest flows behind that. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Nathan Latka, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Nathan Latka and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.