Fraud and identity trends, with John Cannon (Oakford Consulting)
How to Lend Money to Strangers
Brendan le Grange
4.9 • 43 Ratings
🗓️ 11 November 2021
⏱️ 32 minutes
🧾️ Download transcript
Summary
My very first job was building models to catch credit card fraud, at that time we were most concerned with counterfeited cards, then lost/ stolen cards, and in third place at best came identity fraud. It was an emerging threat, and we were hearing word of the likes of Hunter being rolled out in the bigger markets, but we were able to keep a pretty good handle on it with a system my boss had cobbled together in an Access database.
Then online channels started to emerge, but they were so insignificant early on that we could throw countless extra checks at those, not worrying if - and indeed hoping that - applicants would get fed up and apply via traditional channels instead. And that was only twenty years ago. Today, though, the fraud landscape is very, very different. Chip and PIN has got a grip on counterfeit fraud, and identity fraud has become far more complicated.
“And I've said this many, many times: when you really sit down and think about it, identity in the digital world... it is broken in many ways”
In this episode of HTLMTS I speak to John Cannon of Oakford Consulting about the changes that have occurred in fraud prevention over the last few decades, and about what it takes to defend an organisation against fraud today.
You can contact John Cannon via his LinkedIn page or by emailing him at john.cannon@oakfordconsulting.co.uk
You can find out more about me on my LinkedIn page, here
If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me at brendan@howtolendmoneytostrangers.show
A full written transcript with timestamps can be found on HowtoLendMoneytoStrangers.Show
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Transcript
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| 0:00.0 | In the same way that I didn't find passion for chemistry, I also came to the conclusion that I thought that it was quite boring. |
| 0:08.0 | I was more interested in the fraud space. |
| 0:32.0 | Welcome back to How to Lin Money to Strangers. |
| 0:35.0 | The podcast about lending strategies around the world and across the credit life cycle. |
| 0:40.0 | My very first job was building models to detect credit card fraud. |
| 0:45.0 | Now in my day the biggest source of losses was counterfeited magstripes, copied magstripes. |
| 0:51.0 | But the industry solved that problem with Chippin Pinn. |
| 0:54.0 | However the fraud system didn't go away, they looked for new weaknesses. |
| 0:57.0 | In today's episode I speak to John Cannon. He's an industry leader and advisor on all things fraud and digital ID related. |
| 1:05.0 | Johnny is currently an independent consultant. |
| 1:07.0 | But until recently he was also managing director of TransUnions Global fraud solutions. |
| 1:13.0 | We talk a little bit about where those fraudsters have gone, the trends in fraud and how those have changed over his career, |
| 1:20.0 | and the fundamental flaws in the way in which we verify identities today. |
| 1:27.0 | Let's jump into it. |
| 1:35.0 | So yeah John, thanks for making the time. |
| 1:38.0 | More than 15 years you've been working in fraud prevention. |
| 1:43.0 | And so I wonder maybe if you could just give a quick introduction to yourself in your career and what you've seen. |
| 1:49.0 | Happened to the market. |
| 1:51.0 | I think it's probably more like more than 25 years. |
| 1:53.0 | And that's me feeling old now saying that. |
| 1:56.0 | But in terms of career and how you end up and I'm always interested to ask that people how they end up in particular lines of business. |
| 2:02.0 | But for me I came out of university from Manchester with a chemistry degree. |
... |
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