Frances Haugen: How One Whistle Makes a Difference
Next Question with Katie Couric
Katie Couric Media
4.4 • 4.7K Ratings
🗓️ 8 June 2023
⏱️ 40 minutes
🧾️ Download transcript
Summary
Just as Facebook was on the verge of becoming Meta Platforms, Inc. in late 2021, a scathing series of articles was published by the Wall Street Journal. The reporting was based on internal documents that detailed the ways Facebook’s platforms “are riddled with flaws that cause harm, often in ways that only the company fully understands.” The source for these internal documents — some tens of thousands of pages — became known as The Facebook Whistleblower. The name behind these revelations is ex-Facebook product manager Frances Haugen.
On this episode, Haugen reveals why she came forward, what she hopes to accomplish with her new book, The Power of One, and what she sees as the perils — and promise — of an ever-changing technology landscape that requires transparency to keep itself honest.
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Transcript
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| 0:00.0 | From the executive producers of Hell and Gone comes a new podcast |
| 0:04.1 | investigating the serial murders orchestrated by South African cold leader Cecilia Stein. |
| 0:09.1 | She conditioned them to be monsters. |
| 0:11.4 | In the world of murderous cults, if Charles Manson is king, Cecilia Stein is queen. |
| 0:17.2 | She was telling people the Bible since she was going to kill, but actually she was taking revenge. |
| 0:22.6 | Listen to Queen Havoc and her murder cult. |
| 0:24.8 | On the I Heart Radio app, Apple Podcasts, or wherever you get your podcasts. |
| 0:30.0 | Last season, millions tuned into the betrayal podcast to hear a shocking story of deception. |
| 0:35.2 | I'm Andrea Gunning, and now we're sharing an all-new story of betrayal. |
| 0:40.2 | Ashley Litten was helping her husband set up a business fanmail account when she discovered a terrible secret. |
| 0:45.7 | I saw a hidden folder, and I opened it. |
| 0:49.3 | What the hell did I just see? |
| 0:53.5 | Listen to season two of betrayal on the I Heart Radio app, Apple Podcasts, or wherever you get your podcasts. |
| 1:00.0 | Hi everyone, I'm Katie Curric and this is next question. |
| 1:08.4 | In September of 2021, the Wall Street Journal began to roll out a series of 11 stories that would have a major impact |
| 1:15.4 | on the way people think about technology companies. |
| 1:18.4 | The series was called the Facebook Files, and the source for the series, maybe one of the biggest journalistic treasure troves of the century, |
| 1:27.2 | was a former Facebook product manager named Francis Halgan. |
| 1:31.5 | Francis had only been at Facebook for a couple of years, but during that time, she became increasingly alarmed by a disturbing pattern. |
| 1:40.0 | The only data that we get out of these companies is how many users do they have, how much time do you spend, how many ads do you click on? |
| 1:46.0 | What's that revenue? |
| 1:47.2 | You don't get the societal costs that come as the consequence. |
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