Focusing on Relationships vs Transactions | Episode 169
Real Business Owners
Trevor Cowley
5 • 704 Ratings
🗓️ 23 August 2022
⏱️ 88 minutes
🧾️ Download transcript
Summary
Too many entrepreneurs or businesses focus on the money or just the transaction part of business. This narrow thinking causes them to ignore the fundamentals: customer service and relationship building, which actually act as multipliers when it comes to the bottom line of a business.
In this episode Trevor and Kale talk with Ryan Flint. They discuss the importance of building relationships rather than just focusing on the transaction. Ryan reveals how the concept of focusing on relationships first has impacted not just his business, but his personal life.
Ryan shares the struggles he faced on his journey to success and the lessons they taught him including the importance of mindset and personal development and how everyone could benefit by making these practices a part of their daily lives.
If you are ready to level up personally and professionally, go to joinrbo.com
Transcript
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| 0:00.0 | I told myself, okay, I'm going to be the customer service guy. I'm going to be the one that serves and love people. But again, you can't just say it. So I'd write down the principles like, how am I really going to be? Can I honor these? When I hire people to come work underneath me on my team, they are going to have to say yes and truly live, not just say these principles every single day. |
| 0:20.2 | Whatever your situation is currently is not your friend. truly live, not just say these principles every single day. Real business, |
| 0:21.4 | whatever your situation is currently is not your forever situation. |
| 0:26.2 | That's really what real business owners is, man. |
| 0:28.3 | Like, we don't care where you come from. |
| 0:30.2 | Where are you going? |
| 0:31.6 | Our goal and our job is to reduce the mistakes that you have to make or the money that you have to lose. |
| 0:37.1 | You want to be an entrepreneur. You want to be successful. Don't give up. |
| 0:40.1 | You learn, adjust, and continue to move forward. |
| 0:43.8 | Welcome back to the Real Business Owners podcast. This is Trevor Cowley, as always, |
| 0:48.3 | OG Triple OG. Heelog. What's up, everybody? I got something to throw in there. |
| 0:53.3 | There you go. Cal's not quite ready, but ready or not, here we come. |
| 0:56.6 | Guys, today we have an amazing guest, Ryan Flint. |
| 0:59.5 | He's done a lot, a lot of cool stuff that we're going to basically uncover today. |
| 1:04.5 | Some of the stuff we're aware of because we've been able to chop it up for the last, you know, 15 or 20 minutes. |
| 1:09.5 | But this is an individual that runs |
| 1:11.2 | in kind of some of the same circles that we run in. We've seen his face a few times. |
| 1:15.2 | I think everybody kind of has people that they have seen or they know about that run in some |
| 1:21.0 | of the same circles that they haven't quite linked up with yet or they haven't met yet. |
| 1:24.8 | But you just know based upon who they're running with, they're just good people. And that's Ryan, because he's running into some of the same circles. |
| 1:31.8 | We bumped into each other, what was a couple weeks ago, up in Salt Lake. |
| 1:36.6 | I guess we met one time prior at the gym for about, you know, three minutes, many, many years ago. |
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