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Flipped Lifestyle™ Podcast

FL 212 – How to turn a critic into a customer

Flipped Lifestyle™ Podcast

Shane Sams

Entrepreneurship, Business

4.9575 Ratings

🗓️ 10 July 2018

⏱️ 50 minutes

🧾️ Download transcript

Summary

Our guest this week is someone who wants to help new and aspiring composers succeed in the video game industry, the man behind Video Game Music Academy, Daniel Hulsman. Daniel is a 33-year-old father of 2, living in Boston with a huge passion for music. He received his Music Education degree from the University of Delaware, but due to the economic crash, (Hint: Most art-focused people's careers suffered) he had to shift careers and find a job that can support his family. He had worked for several corporations that allowed him to learn more about marketing and management, which he has found useful when he started building his own website: VGMacademy.com Daniel currently serves a public charter school as a Music Teacher for the past 4 years, all while managing a choir that records professional video game soundtracks twice a year. (Recording professional video game soundtracks? Oh, you mean, THE COOLEST JOB EVER?!) Ultimately, his goal is to create a stable, recurring stream of income online so that he can focus on his family, especially since his children are both still very young. But here's the thing, his website isn't gaining as much traction, and sales are mostly from selling semi-related products -- y'all know how frustrating that can be, right? So what does he do? Daniel sends us some hater-ade, a long email detailing his doubts, frustrations and surprisingly his hope that maybe - just maybe - we could help him become a successful online entrepreneur too! We can tell a troll from a critic, and this man was no troll, he really wanted something better for his family's future. How would you respond to someone with this sentiment? Well, look no further because this week's episode is all about how YOU can turn a critic into a customer, why you are not for everyone and why that's okay, and how to dispel that voice saying you are not expert enough. This podcast interview is PUMPED y'all! So much action, insight and real-life struggles, it's far too good to miss! ;-) [Tweet ""The next step is always the most frustrating." - Shane"] [Tweet ""You are not for everyone, so find the people who fit your mission." - Jocelyn"] [Tweet ""Capitalize on the things you already know versus starting from scratch." - Shane"] [Tweet ""Your struggles are just as valuable as someone who's got it all figured out." - Shane"] You Will Learn: The difference between a troll and a critic How to turn a critic into a customer Are you expert enough to lead? Understanding your mission online Plus so much more! [Tweet ""Being part of a community bring out your strengths & helps make up for your weaknesses." - Jocelyn"] [Tweet ""Focus on the things you can solve, instead of getting bogged down by the things you can't." - Shane"] [Tweet ""Do not be selfish with your gifts; your gifts are meant to be shared with others." - Jocelyn"] [Tweet ""Giving people the opportunity to change their lives, gives them a chance to succeed." - Shane"] Links and resources mentioned on today's show: Daniel's website FYL community FL 200 - Goodbye Grant Baldwin: The Speaker Lab Enjoy the podcast; we hope it inspires you to explore what's possible for your family! Get your FREE 30-DAY Membership in the Flip Your Life Community NOW! – https://flippedlifestyle.com/free You can connect with S&J on social media too!   Thanks again for listening to the show! If you liked it, make sure you share it with your friends and family! Our goal is to help as many families as possible change their lives through online business. Help us by sharing the show! If you have comments or questions, please be sure to leave them below in the comment section of this post. See y'all next week! Can't listen to the podcast right now? Check out the transcript below. Jocelyn: Hey, y'all!  On today's podcast, we help Daniel decide if he's expert enough to start his online business.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey, y'all, on today's podcast, we help Daniel decide if he's expert enough to start his online business.

0:06.1

Welcome to the FlipLifestyle Podcast, where life always comes before work.

0:12.0

We're your host, Shane and Jocelyn Sam.

0:15.9

We're a real family that figured out how to make our entire living online.

0:20.7

And now we help other families do the

0:22.9

same. Are you ready to flip your life? All right. Let's get started. What's going on, everybody? Welcome

0:30.0

back to the Flip Lifestyle podcast. It is great to be back with you again this week. Super excited

0:34.9

to have another member of the Flip Your Life community on the show today. I've been looking forward to this specific interview all week. And you're going to learn why here in just a minute. I'm pretty sure he's talked about it like every single day. I'm so pumped up right now to welcome Daniel Hulsman to the show. Daniel, what's up, man? Hey, how you guys doing? It's really good to be on here and talking to you both.

0:55.0

We are pumped to have you here. I am super pumped to have you here. Shane loves telling stories, so I'm just going to let him take it away. Bring it on. Daniel and me got together, okay? Something I should know. No, no. It's a G-rated show, J-Rated show, Jocelyn. All right. So Daniel sent me an email during a

1:14.4

recent launch. A few weeks ago, we opened the doors to the Flip Your Life community and started

1:19.1

giving everybody out there a month for free. And Daniel apparently heard this and signed up and,

1:24.9

you know, and he went through a couple of the emails and things like

1:27.6

that. And he had not joined yet. He had not joined the membership yet. So I wake up one morning and I

1:33.1

get this email because, yes, we check our emails. Okay. And I get a message. And the first line,

1:40.4

what was the subject line? I'm going to shaking my head over here. I know, right?

1:44.5

So there's some hater-a-aid in this email people. This is critique as what I'm about to show you. I'm not going to read the whole thing. But Daniel sends me this email and says two things. A little smug, Daniel. I'm not going to lie. But it said two things. One, your customer service link in this email leads to a 404 page. So that is not a good sign when somebody's pointing out a broken link.

2:03.2

When your email starts like that, one, your customer service link in this email leads to a 404 page. So that is not a good sign when somebody's pointing out a broken link.

2:03.3

When your email starts like that, probably not going to go.

2:05.8

And he made the emoticon.

2:07.3

It wasn't even the emoji.

2:08.2

He actually used the type symbols of smiley face with a tear.

2:11.9

That's sad guys.

...

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