FL 212 – How to turn a critic into a customer
Flipped Lifestyle™ Podcast
Shane Sams
4.9 • 575 Ratings
🗓️ 10 July 2018
⏱️ 50 minutes
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| 0:00.0 | Hey, y'all, on today's podcast, we help Daniel decide if he's expert enough to start his online business. |
| 0:06.1 | Welcome to the FlipLifestyle Podcast, where life always comes before work. |
| 0:12.0 | We're your host, Shane and Jocelyn Sam. |
| 0:15.9 | We're a real family that figured out how to make our entire living online. |
| 0:20.7 | And now we help other families do the |
| 0:22.9 | same. Are you ready to flip your life? All right. Let's get started. What's going on, everybody? Welcome |
| 0:30.0 | back to the Flip Lifestyle podcast. It is great to be back with you again this week. Super excited |
| 0:34.9 | to have another member of the Flip Your Life community on the show today. I've been looking forward to this specific interview all week. And you're going to learn why here in just a minute. I'm pretty sure he's talked about it like every single day. I'm so pumped up right now to welcome Daniel Hulsman to the show. Daniel, what's up, man? Hey, how you guys doing? It's really good to be on here and talking to you both. |
| 0:55.0 | We are pumped to have you here. I am super pumped to have you here. Shane loves telling stories, so I'm just going to let him take it away. Bring it on. Daniel and me got together, okay? Something I should know. No, no. It's a G-rated show, J-Rated show, Jocelyn. All right. So Daniel sent me an email during a |
| 1:14.4 | recent launch. A few weeks ago, we opened the doors to the Flip Your Life community and started |
| 1:19.1 | giving everybody out there a month for free. And Daniel apparently heard this and signed up and, |
| 1:24.9 | you know, and he went through a couple of the emails and things like |
| 1:27.6 | that. And he had not joined yet. He had not joined the membership yet. So I wake up one morning and I |
| 1:33.1 | get this email because, yes, we check our emails. Okay. And I get a message. And the first line, |
| 1:40.4 | what was the subject line? I'm going to shaking my head over here. I know, right? |
| 1:44.5 | So there's some hater-a-aid in this email people. This is critique as what I'm about to show you. I'm not going to read the whole thing. But Daniel sends me this email and says two things. A little smug, Daniel. I'm not going to lie. But it said two things. One, your customer service link in this email leads to a 404 page. So that is not a good sign when somebody's pointing out a broken link. |
| 2:03.2 | When your email starts like that, one, your customer service link in this email leads to a 404 page. So that is not a good sign when somebody's pointing out a broken link. |
| 2:03.3 | When your email starts like that, probably not going to go. |
| 2:05.8 | And he made the emoticon. |
| 2:07.3 | It wasn't even the emoji. |
| 2:08.2 | He actually used the type symbols of smiley face with a tear. |
| 2:11.9 | That's sad guys. |
... |
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