First Person: Reflections on COVID's impact on the food service industry
On Point with Meghna Chakrabarti
WBUR
4.3 • 3.9K Ratings
🗓️ 23 December 2021
⏱️ 6 minutes
🧾️ Download transcript
Summary
Bob LaBonne Jr. is president and CEO of LaBonne's Market in Connecticut. He reflects on a COVID year, and what the pandemic has exposed about America's food supply chain. "It was nice to see the world recognize the food industry as essential workers. And our people stepped up, and they're still doing it months later," LaBonne says.
Transcript
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| 0:00.0 | Hi, this is Magna Chalker-Bardi host of On Point and we're almost there, almost the |
| 0:05.3 | end of 2021 and at least we've got some time to experience the holiday season, even though |
| 0:11.8 | we're still in the midst of a global pandemic. |
| 0:15.8 | Well, just to prove to ourselves that even if the pandemic feels endless, things do change |
| 0:22.8 | and they can improve. |
| 0:25.4 | We've been reaching out to people we spoke with back in 2020 to see how they're doing |
| 0:30.2 | now. |
| 0:31.2 | So in April 2020, we took a look at what the pandemic was exposing about the fragility |
| 0:37.6 | of America's food system, an essential supply chain that few give much thought to as long |
| 0:43.1 | as milk and bread are on the shelves. |
| 0:45.6 | But with COVID, it was clear that food workers all along that supply chain were vulnerable, |
| 0:51.8 | making the entire country vulnerable too. |
| 0:54.9 | Bob LeBon is president and CEO of LeBon's Market in Connecticut and for him, April 2020 |
| 1:01.3 | was a shock. |
| 1:02.9 | Like nothing we've ever seen every day, you just are going nonstop and it's just amazing. |
| 1:09.0 | If the response from our crew, they just continue to perform under really scary conditions |
| 1:15.5 | and that's the whole thing is trying to keep them safe. |
| 1:18.3 | Well we got Bob back on the line this winter and he gave us this update. |
| 1:23.0 | This summer was just absolutely brutal between the shortage of people with manufacturing |
| 1:28.9 | plants having COVID where they have their short staff and then the trucking shortage is |
| 1:32.4 | the nationwide and fuel up. |
| 1:34.6 | It's just it's like a perfect storm of complications and frustrations. |
... |
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