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Money Box

Fighting bank fraud branch by branch

Money Box

BBC

Business

4.2825 Ratings

🗓️ 13 July 2019

⏱️ 28 minutes

🧾️ Download transcript

Summary

Money Box's Drew Miller Hyndman has been to Southampton where this week TSB Bank held the latest in a series of in-branch sessions aimed at educating people on how to avoid becoming victims of financial fraud. Guest: Ashley Hart, Head of Fraud for TSB.

Jeremy Hunt and Boris Johnson have both set out their tax plans should they become Prime Minister. Carl Emmerson, Deputy Director of the Institute For Fiscal Studies compares, contrasts and costs the policies.

Gaps in the money management skills of children who are in, or young people who have left, care in England is the focus of a new report. It follows an inquiry by the All Party Parliamentary Group on Financial Education for Young People. Ralph who went into care when he was 14 shares his perspective on the issue. Guest: Sam Turner, Voice and Influencing Manager at Become, a charity for children in care and young care leavers.

July 31st is the deadline to renew tax credits. If you already claim them what do you have to do and if you don’t – could you? Guest Victoria Todd Head of the Low Incomes Tax Reform Group team.

Reporter: Drew Miller Hyndman Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Emma Rippon

Transcript

Click on a timestamp to play from that location

0:00.0

In Northern Ireland, from the late 70s to the early 90s, the IRA killed over 40 alleged informers.

0:08.0

But the man who often found, tortured and sometimes killed these people on behalf of the IRA

0:12.0

was himself an informer, a secret British army agent with the codename Stakeknife.

0:18.0

Who gets to play God? And why me? Why my family? When lies are still being told to this day, who do you believe?

0:25.1

I wouldn't even know where to start, and I'm with the IRA.

0:28.5

Steakknife. Listen first on BBC Sounds.

0:33.6

BBC Sounds, music, radio, podcasts. Hello. Fraud. We've often covered it on Moneybox, but today, a slightly different approach.

0:42.5

There were more than three and a half million incidents of fraud last year

0:46.0

and one High Street bank's trying to help its customers avoid being one of the 2019 statistics.

0:52.0

Moneybox's Drew Miller Hindman went to Southampton to talk to people at one of

0:55.9

TSB's Fraud Awareness Workshops. I am concerned about fraud generally. It seems to be on the

1:02.5

increase and I have been worried about it. When I saw this leaf from TSB coming through the letterbox,

1:09.4

I thought, well, this would be a very good

1:11.0

opportunity to try and learn more about the subject.

1:14.2

I felt I knew a bit about fraud, but I felt I needed to know a bit more, and it was nice to

1:19.9

have a bit more understanding than I came in with.

1:23.2

My name's Luke, and I'm a PCSO, police community support officer with Savannah Nafelance team.

1:28.0

We've come down to speak to members of the public and provide them with some,

1:32.2

hopefully some decent advice and some examples with regards to fraud that we've come across

1:37.3

during our time as officers and hopefully ensure that they don't fall victim to similar scams.

1:43.8

What sort of practical help is there available to banking customers

1:47.2

that feel like they have been a victim of fraud?

...

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