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Invest Like the Best with Patrick O'Shaughnessy

Fidji Simo - Creating Delightful Consumer Experiences - [Invest Like the Best, CLASSICS]

Invest Like the Best with Patrick O'Shaughnessy

Colossus

Investing, Business, Technology

4.82.4K Ratings

🗓️ 30 May 2025

⏱️ 72 minutes

🧾️ Download transcript

Summary

Welcome to this classic episode. Classics are my favorite episodes from the past 10 years, published once a month. These are N of 1 conversations with N of 1 people. In the midst of her transition to OpenAI, we are spotlighting the force that is Fidji Simo. She is the former CEO of Instacart and grew up in a small town in the South of France and was the first person in her family to graduate from high school. Since then, she has had a dazzling career with stops at France’s leading university, eBay, and Facebook. Fidji spent the better part of a decade at Facebook where she led the Facebook App before joining the online grocery platform, Instacart, in mid 2021. We talk about Fidji’s consumer product experiences, Instacart’s role within the grocery ecosystem, and delve into her personal philosophy on leadership. Please enjoy this wide-ranging discussion with Fidji Simo. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by ⁠WorkOS⁠. WorkOS is a developer platform that enables SaaS companies to quickly add enterprise features to their applications. With a single API, developers can implement essential enterprise capabilities that typically require months of engineering work. By handling the complex infrastructure of enterprise features, WorkOS allows developers to focus on their core product while meeting the security and compliance requirements of Fortune 500 companies. Visit ⁠WorkOS.com⁠ to Transform your application into an enterprise-ready solution in minutes, not months. ----- Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.  Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @patrick_oshag | @JoinColossus Show Notes (00:00:00) Welcome to Invest Like the Best (00:03:51) Comparing her experiences with Facebook and Instacart (00:06:22) The dimensionality of creating great consumer products online (00:07:50) How Instacart uses AI now and her advice to other companies who are ready to incorporate AI into their business (00:15:41) What being a pragmatic technologist means to her (00:18:02) Influences in younger years that led to her career path in technology (00:21:00) The landscape Instacart seeks to build and how major key players within the industry are involved (00:27:09) Data algorithms and their role in helping consumers (00:29:24) Scale around the original core business (00:32:12) The functional difference between Instacart shoppers and delivery drivers  (00:34:59) Issues with fully automated grocery store facilities (00:37:32) Insight into working with brands and consumer brand loyalty  (00:43:16) Her vision for the future of Instacart (00:46:58) The possibility of becoming the major software platform for most retailers (00:49:34) Her principles for capital allocation (00:52:34) Common misperceptions about Instacart from prospective investors (00:54:21) Her philosophy of seeing the magic in team members (00:56:46) Expanding knowledge while managing a complex business environment   (01:01:01) When she felt the most helpless in her career (01:03:46) Insight into generative AI and how it could shape the online grocery experience (01:08:00) The role of content and its importance for businesses like Instacart (01:11:10) The future of AI personalities and customizing your shopping experience (01:12:35) The kindest thing anyone has ever done for her

Transcript

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0:00.0

Welcome to this classic episode. Classics are my favorite episodes from the past 10 years published once a month.

0:05.1

Their end of one conversations with end of one people. In the midst of her transition to OpenAI,

0:09.6

we're spotlighting the force that is fidgissimo. I hope you enjoy it.

0:14.8

Here's a puzzle. What do OpenAI, cursor, perplexity, Versel, Plaid, and hundreds of other winning companies all have in common.

0:21.9

The answer is that they're powered by today's sponsor, WorkOS. If you're building software for

0:26.5

enterprises, you've probably felt the pain of integrating SSO, Skim, Rback, audit logs, and other

0:32.3

features required by big customers. WorkOS turns those deal blockers into drop-in APIs with a modern developer

0:38.4

platform built specifically for B2B SaaS. Whether you're a seed stage startup trying to land

0:43.3

your first enterprise customer or a unicorn expanding globally, WorkOS is the fastest path to becoming

0:48.7

enterprise ready and unlock growth. It's essentially striped for enterprise features. Visit WorkOS.com to get started or just

0:55.9

hit up their Slack support. Yes, they have real engineers in there who will answer your questions

1:00.1

fast. WorkOS allows you to build like the best with delightful APIs, comprehensive docs, and

1:05.4

smooth developer experience. Go to workOS.com to make your app enterprise ready today.

1:11.6

Hello and welcome everyone. I'm Patrick O'Shaughnessy and this is Invest Like the Best.

1:15.6

This show is an open-ended exploration of markets, ideas, stories, and strategies that will help

1:20.4

you better invest both your time and your money. If you enjoy these conversations and want to

1:24.3

go deeper, check out Colossus Review, our quarterly publication with

1:27.7

in-depth profiles of the people shaping business and investing. You can find Colossus Review,

1:32.2

along with all of our podcasts at join colossus.com. Patrick O'Shaughnessy is the CEO of Positive

1:39.3

Sum. All opinions expressed by Patrick and podcast guests are solely their own opinions and do not reflect the opinion of positive sum.

1:47.5

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

1:54.1

Clients of positive sum may maintain positions in the securities discussed in this podcast.

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