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Business Wars

FedEx vs UPS | Vegas or Bust | 2

Business Wars

Wondery

History, Business, David Brown, Management

4.613.2K Ratings

🗓️ 19 August 2020

⏱️ 24 minutes

🧾️ Download transcript

Summary

After a disastrous start, FedEx needs to change its sales pitch or it will run out of money before it even has a chance to take off.  Smith resorts to surprising means to raise the money to keep his fledgling company going.

UPS is convinced FedEx will be out of business in a matter of months.  But it has its own problems to attend to, as drivers are feeling dissatisfied and start to organize for better working conditions.  

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Transcript

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0:00.0

Hey, prime members, you can listen to business wars, add free on Amazon music. Download the app today.

0:15.6

It's Friday afternoon in July 1973, Chicago.

0:20.4

Thanks for coming in, Fred.

0:22.4

Fred Smith, the CEO of Federal Express, is walking out of a meeting with executives at the General Dynamics offices.

0:29.7

One of the executives ushers him to the door.

0:33.1

Sorry, we couldn't work something out. Smith forces himself to smile and shake the executive's hand,

0:39.6

but inside he's reeling. He's been counting on General Dynamics to invest in FedEx.

0:46.5

Well, thanks for hearing me out. I appreciate it.

0:51.7

Outside the building, he hails a cab and slumps in the back seat.

0:55.5

Oh, hair, airport place. You got it.

1:00.0

Smith stares out the window. No matter how he looks at it, his company is toast.

1:06.8

They have $5,000 in their account and a $24,000 fuel bill that has to be paid Monday if he wants his

1:14.0

planes to fly. If the planes can't fly, then they can't deliver packages.

1:20.0

The driver looks at him in the rearview mirror.

1:22.9

Everything okay? Let me give you a piece of advice.

1:27.6

Sometimes when people tell you your dog won't hunt, it's because they lack vision.

1:32.4

In other times, it's because they can see something you can't.

1:36.4

Trick is to know which is which. And this time, I think I got it wrong.

1:42.7

Ah, sorry to hear that.

1:45.2

Smith's mind wanders to his undergraduate days at Yale. Back when he wrote a paper for an economics class,

1:51.5

outlining his plan for an overnight shipping service. The professor gave him a seat,

1:56.8

saying he had some good ideas, but the concept was unworkable.

...

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