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Business Wars

FedEx vs UPS | Deal with the Devil | 6

Business Wars

Wondery

History, Business, David Brown, Management

4.613.2K Ratings

🗓️ 2 September 2020

⏱️ 27 minutes

🧾️ Download transcript

Summary

Both FedEx and UPS are doing a lot of business with e-commerce companies, especially Amazon. But after one disastrous Christmas season when both companies have difficulty delivering in time for Christmas, Amazon decides it’s time to bring shipping in-house. Going forward, UPS and FedEx’s biggest rival may not be each other, but the company that was once their best customer.

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Transcript

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0:00.0

Hey, prime members, you can listen to business wars,

0:02.6

ad-free on Amazon music.

0:04.5

Download the app today.

0:06.5

It's October 2015,

0:17.2

Wilmington, Ohio, a small city near Dayton.

0:20.9

Jacob's ambling along the sidewalk

0:22.9

when he hears the roar of a plane.

0:24.9

He squints up at the sky.

0:27.4

It's headed to the nearby airport.

0:29.9

That's weird.

0:31.9

He watches the contrail spread.

0:33.9

Something he used to do all the time

0:35.4

before the economy tanked in 2008.

0:37.9

That's when the German shipping company,

0:39.4

DHL, shut down its Wilmington hub.

0:43.4

Jacob passes store after store along Main Street,

0:46.4

that's gone bust.

0:47.9

They're boarded up the paint-shipping author's signs.

0:51.4

DHL used to be the main employer in Wilmington.

0:54.4

It was devastating when they pulled out.

0:56.9

He shakes his head as he passes a hollowed out bookstore.

1:00.4

He remembers when they threw a block party

...

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