4.4 • 1.9K Ratings
🗓️ 28 November 2023
⏱️ 31 minutes
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0:00.0 | Kurt Nick is here from Ideacast. I want to tell you about the Big Take |
0:05.1 | podcast from Bloomberg News. Each weekday they bring you one important story |
0:10.0 | from their global newsroom like how AI will upend your life and why China's |
0:15.4 | targeting the US dollar. Check out the big take from Bloomberg wherever you |
0:20.2 | listen. Welcome to the H-Bare Ideacast from Harvard Business Review. I'm Allison Beard. Consumers can be extremely fickle, their needs or wants, change all the time, and they move from one fad to another surprisingly fast. |
0:58.0 | Nowhere is that more true than in the restaurant industry, where diners always seem to be craving new tastes and spaces and the competition is rampant. |
1:07.0 | But today's guests is someone who's managed to not only carve out a niche in this business, |
1:11.1 | but also dominate it at scale a few times. First is an |
1:15.0 | entrepreneur CEO and more recently as an investor and advisor. He's an expert in |
1:19.8 | creating and recreating competitive advantage. |
1:23.0 | Ron Shake is the founder and former CEO and chairman of Panera Bread. |
1:27.0 | Before that he ran all-bonpane and he's currently involved in several other fast-growing restaurant chains. |
1:32.0 | He wrote the book which HPR published, No. several other fast-growing restaurant chains. |
1:32.8 | He wrote the book which HPR published, Know What Matters, Lessons from a Lifetime of Transformations. |
1:38.6 | Ron, welcome to the show. |
1:40.3 | Hey Allison, good to speak to you today. I'd love to start from the beginning of your career in this crazy. |
1:47.0 | I'd love to start from the beginning of your career in this crazy restaurant |
1:54.6 | business. What was the first niche opportunity that you saw with al-Mampin and |
1:59.6 | how did you identify it? I'd say I identified it through experience seeing and watching consumers |
2:06.1 | and watching how they reacted. I would be in an old ball penitent at that time it was |
2:11.0 | a French bakery selling quasant and bread and people walk in |
2:14.6 | and say could I have that baget and I say sure and they'd say slice it and you know I'd |
... |
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