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The Indicator from Planet Money

Falling down the "junk insurance" rabbit hole

The Indicator from Planet Money

NPR

Business

4.79.5K Ratings

🗓️ 1 December 2021

⏱️ 9 minutes

🧾️ Download transcript

Summary

If you Google "Obamacare signup," good luck finding healthcare.gov. It'll be buried under several ads trying to lure you to something less healthy. Today's show looks at a classic bait and switch.

Transcript

Click on a timestamp to play from that location

0:00.0

NPR.

0:02.0

You know what is great about changing jobs, Adrienne Ma?

0:15.0

Dozens of introductory Zoom meetings.

0:18.0

No. What is great about changing jobs, Dan Weissman?

0:22.0

Figuring out health insurance all over again.

0:25.0

Yes.

0:26.0

Metric Aboli is a journalist and she recently left a job to go freelance. So she logged on to healthcare.gov.

0:32.0

And it's been really difficult. I forgot what this is like.

0:36.0

She thought she'd shop around elsewhere.

0:38.0

I already have SIGNA and so I thought I was on SIGNA's website.

0:42.0

You know, I was like putting information to get a quote and I had to put in like my phone number.

0:47.0

And the next thing I know I'm getting a phone call.

0:49.0

Just one.

0:51.0

Well actually my phone's been reading off the hook for several days now.

0:55.0

But this first call she took it.

0:57.0

The person on the other hand was offering her a really good plan.

1:01.0

Actually maybe a little too good to be true.

1:03.0

That was like red flag number one where I was like no way.

1:06.0

Yeah, except in the moment, remember she basically thought she was getting a call from SIGNA.

1:11.0

And so she let that question just sit for a while and listen to the pitch.

1:15.0

It was something like $300 a month, which is less than half of what I'm paying right now.

1:21.0

No deductible, unheard of.

...

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