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Facebook Whistleblower Frances Haugen Testifies Before Senate Commerce Subcommittee on Consumer Protection

TechCheck

CNBC

Management, Cnbc, Tech, Faang, Investing, Business, Disruptors, Technology

4.566 Ratings

🗓️ 5 October 2021

⏱️ 60 minutes

🧾️ Download transcript

Summary

Our anchors have been tracking Facebook’s fallout since The Wall Street Journal published a series of articles “The Facebook Files,” detailing that Facebook knows it causes harm through its platforms. The reports were based on documents provided by whistleblower and Former Facebook Product Manager Frances Haugen who revealed her identity Sunday night on “60 Minutes.” Today, Haugen testifies before the Senate Commerce subcommittee on consumer protection following last week’s testimony by Facebook Global Head of Safety Antigone Davis. Tune in to hear our anchors’ coverage of the hearing and reactions from The Verge Editor-in-Chief Nilay Patel, Arjuna Capital Managing Partner Natasha Lamb and The New York Times Tech Correspondent Mike Isaac. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transcript

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0:00.0

I'm Deerreboza, and you're listening to CNBC's Tech Check.

0:03.5

Our show is live weekdays at 11 a.m. Eastern. Listen in.

0:07.2

To speak up about questionable practices of big tech companies, so we can, among other things,

0:12.6

ensure that Americans are fully aware of how social media platforms are using artificial intelligence

0:17.3

and opaque algorithms to keep them hooked on the platform.

0:22.2

So let me, Ms. Hogan, just ask you, we've learned from the information that you've provided

0:26.9

that Facebook conducts what's called engagement-based ranking, which you've described as very

0:32.9

dangerous.

0:33.4

Could you talk more about why engagement-based ranking is dangerous, and do you think Congress should seek to pass legislation like the filter bubble transparency act that would give users the ability to avoid engagement-based ranking altogether?

0:49.4

Facebook is going to say you don't want to give up engagement-based ranking.

0:53.6

You're not going to like

0:54.6

Facebook as much if we're not picking out the content for you. That's just not true. There

1:01.2

are a lot of Facebook likes to present things as false choices. Like you have to choose between

1:05.6

having lots of spam. Like let's say imagine we ordered our feeds by time, like on iMessage or on, there are other forms of social media that are chronologically based.

1:17.1

They're going to say, you're going to get spanned, like you're not going to enjoy your feed.

1:21.8

The reality is that those experiences have a lot of permutations.

1:25.6

There are ways that we can make those experiences where computers

1:28.3

don't regulate what we see. We together socially regulate what we see. But they don't want

1:34.3

us to have that conversation because Facebook knows that when they pick out the content that we focus on using computers,

1:40.3

we spend more time on their platform. they make more money. The dangers of

1:46.5

engagement-based ranking are that Facebook knows that content that elicits an extreme reaction

1:53.6

from you is more likely to get a click, a comment, or reshare. And it's interesting because

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